Hospitality All‑Rounder: Service, Bar & Events

Panthers Port Macquarie; Port Macquarie; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

40% discount at Panthers outlets

20% Panthers merchandise discount

Exclusive offers with partners

Rewards and recognition programs

Wellbeing leave for PT/FT employees

Purchased annual leave

Job summary

Panthers Port Macquarie is seeking a Part Time Customer Service Attendant to join our team. You will help create welcoming experiences across bar, café, gaming, functions and events, delivering friendly service and handling cash with care.

You should be friendly, energetic and capable of working across areas and shifts, with excellent communication and a can-do attitude. RSA and RCG are required or willingness to obtain; basic computer skills are encouraged.

Qualifications

• Excellent communication and customer service skills are essential.
• A positive, proactive attitude and willingness to learn.
• Ability to work independently and with others in a busy environment.
• Maintain calm and solutions-focused approach during busy shifts.
• Professional presentation and grooming.
• Current RSA and RCG or willingness to obtain; accurate cash handling.
• Basic computer skills and terminal use.

Responsibilities

• Delivering exceptional customer service to members and guests.
• Processing POS transactions and cash handling.
• Providing bar and café service, including barista duties, food preparation and meal service.
• Completing stock replenishment and glass collection.
• Performing gaming duties, including cash desk, TAB and Keno.
• Assisting with functions and events.
• Maintaining high standards of cleanliness and presentation.
• Supporting general operations and working flexibly across areas and shifts.

Skills

Communication

Customer service

Cash handling

RSA/RCG compliance

Computer skills

Education

RSA certificate

RCG training

Tools

POS system

Cash handling procedures

Job description

Panthers Port Macquarie is seeking a Part Time Customer Service Attendant to join our team. You will help create welcoming experiences across bar, café, gaming, functions and events, delivering friendly service and handling cash with care.

You should be friendly, energetic and capable of working across areas and shifts, with excellent communication and a can-do attitude. RSA and RCG are required or willingness to obtain; basic computer skills are encouraged.