Guest Experience Ambassador, F&B — Rotating Shifts

Hilton Hotels & Resorts; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Worldwide travel discounts

Competitive wages

Growth & development opportunities

Employee Assistance Programs

Job summary

Hilton Melbourne Little Queen Street is seeking a Food & Beverage Attendant to support Breakfast and Lunch & Dinner services across Restaurant, In-Room Dining and Events. You will work on a rotating roster as part of a collaborative team delivering exceptional hospitality.

The ideal candidate brings a friendly, energetic disposition with a passion for great guest experiences. Experience in hospitality is valued, and a valid Victorian RSA certificate is required.

Qualifications

• Friendly, energetic disposition with strong customer service focus.
• Experience in restaurant, bar or function space is highly regarded.
• Must hold a current Victorian RSA certificate.

Responsibilities

• Demonstrate high standards of customer service.
• Receive orders and serve customer requests.
• Understand menu content and any changes or promotional activations.
• Maintain a clean, tidy and well-prepared service area.
• Prepare mise-en-place.

Skills

customer service

positive personality

fast-paced environment

presentation

communication skills

Education

Victorian 'Responsible Service of Alcohol' certificate

Job description

Hilton Melbourne Little Queen Street is seeking a Food & Beverage Attendant to support Breakfast and Lunch & Dinner services across Restaurant, In-Room Dining and Events. You will work on a rotating roster as part of a collaborative team delivering exceptional hospitality.

The ideal candidate brings a friendly, energetic disposition with a passion for great guest experiences. Experience in hospitality is valued, and a valid Victorian RSA certificate is required.