Housekeeping Attendant

Hilton Hotels & Resorts; Melbourne; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Worldwide travel discounts

Competitive wages

Growth opportunities

Employee wellbeing programs

Job summary

Hilton Melbourne Little Queen Street is seeking a Food & Beverage Attendant to support Breakfast, Lunch & Dinner across Restaurant, In-Room Dining, and Events. You will deliver memorable guest experiences on a rotating roster with a collaborative team.

We value friendly, positive energy, excellent presentation and communication. Experience in hospitality is helpful; a Victorian RSA certificate is required; ability to work weekends and public holidays.

Qualifications

• Friendly, positive, energetic disposition and guest-focused service.
• Experience in restaurant, bar or function space is advantageous.
• Victorian RSA certificate required; able to work in a 7-day roster.

Responsibilities

• Demonstrating high standards of customer service
• Receiving orders and serving customer requests
• Understanding menu content, and any changes or promotional activations
• Maintaining a clean, tidy and well-prepared service area
• Preparing of mise-en-place

Skills

Customer service

Positive attitude

Excellent communication

Personal presentation

Education

Victorian RSA certificate

Job description

About Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

About the role

We are currently seeking team members to support both our Breakfast and Lunch & Dinner services, with responsibilities across the Restaurant, In-Room Dining, and Events. As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:

Demonstrating high standards of customer service

Receiving orders and serving customer requests

Understanding menu content, and any changes or promotional activations

Maintaining a clean, tidy and well-prepared service area

Preparing of mise-en-place

What are we looking for?

We can teach you F&B skills, but you need to bring the personality!

Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service

Experience working in a restaurant, bar or function space is highly regarded

Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate

Thrive in a fast-paced environment

Excellent personal presentation and communication skills

Have a passion for creating great experiences for our guests

Ability to work around a 7 day week roster including weekends and public holidays

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving:

• Worldwide travel discounts at unbelievable rates for you and your friends and family!
• Competitive wages
• Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
• A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing