Food & Beverage Attendant

Hotel Grand Chancellor Melbourne; Melbourne; On-site; AUD 34,000 - 41,000; Part time

Job summary

Hotel Grand Chancellor Melbourne is seeking a casual Food & Beverage Attendant to join our busy boutique hotel in the Melbourne CBD. The successful candidate will provide friendly, professional guest service, assist with general waiting duties, room service, and cash handling while upholding high presentation standards.

RSA and Victorian Food Handlers Certification are valued; availability on a 7-day rotating roster including weekends and public holidays is required.

Qualifications

• Excellent guest service and communication skills.
• Ability to work autonomously and as part of a team.
• Punctual, reliable and with a strong work ethic.
• Maintain professional appearance and high standards of presentation.
• Familiarity with cash handling and POS procedures.

Responsibilities

• Provide friendly, efficient and professional food and beverage service.
• Perform waiting duties including serving and clearing tables.
• Assist with responsible service and sale of liquor.
• Greet and seat guests and assist with reservations.
• Provide room service and delivery duties as required.
• Accurately process guest payments and follow cashiering procedures.
• Support day-to-day operation of the Food & Beverage department.
• Maintain high standards of cleanliness, presentation and grooming.
• Attend training sessions and team meetings.
• Collaborate with F&B team to ensure guest satisfaction.
• Report unsafe practices or situations to the manager on duty.

Skills

Friendly

Communication

Team player

Punctual

Reliable

Guest service

Education

RSA certification

Victorian Food Handlers Certificate

Job description

Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 7 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a casual Food & Beverage Attendant to join our team.

Reporting to the Food & Beverage Operations Manager, the Food & Beverage Attendant will support the efficient day to day operations of our Food & Beverage outlets. The successful individual will be passionate about providing a warm, welcoming and professional guest service. You will be required to provide efficient food and beverage service whilst maintaining a high standard of presentation and following all company policies and procedures. This position is the perfect opportunity to be part of a supportive, friendly and passionate team and further develop your hospitality career.

Key responsibilities for the role include:

• Provide friendly, efficient and professional food and beverage service
• Undertake general waiting duties including serving food and beverages and clearing tables
• Assist with the responsible service and sale of liquor
• Greet and seat guests and assist with reservations
• Provide room service and delivery duties as required
• Accurately process guest payments and follow all cashiering procedures
• Assist with the day to day operation of the Food & Beverage department
• Maintain high standards of cleanliness, presentation and grooming
• Attend training sessions and team meetings as required
• Work closely with other Food & Beverage personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Report any unsafe practices or situations to the manager on duty
• Any other ad hoc responsibilities as required

To succeed in this role you will not only be reliable and a great communicator but will also possess the following attributes:

• A friendly disposition and genuine passion for the hospitality industry
• Ability to work autonomously as well as part of a team
• A team player attitude and ability to build positive working relationships
• Ability to follow instructions and adhere to company policies and procedures
• Punctual and reliable with a strong work ethic
• Clear and confident communication skills
• A willingness to learn and develop within the hospitality industry
• High standard of presentation and grooming
• Current Responsible Service of Alcohol (RSA) certification
• Victorian Food Handlers Certificate is highly regarded

This role is offered on a casual basis and your availability to work a 7-day rotating roster is required, this includes days, weekends and public holidays.

Source: this is an extract from the company's own website