Guest Arrival Concierge & Local Knowledge Guide

The Star Ent Group; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Complimentary meals on site

Uniform provided and laundered

Penalty rates for nights/weekends/hols

Discounted parking

Restaurant/accommodation discounts

Wellbeing services

Gym memberships

Dry-cleaning services

Job summary

The Star Gold Coast is seeking a Porter Valet to greet guests at the Porte Cochere and share knowledge of the property and Gold Coast. You’ll assist with a variety of enquiries and help guests feel welcomed in a premier entertainment destination with 1,000+ rooms and event spaces.

This role offers complimentary meals on site, uniform laundering, competitive hourly rates with penalties for nights/weekends/holidays, parking discounts, and access to lifestyle and wellbeing benefits.

Qualifications

• A warm and welcoming approach to delivering exceptional customer service.
• Excellent communication skills and meticulous grooming.
• A sound knowledge of the local area and Gold Coast events.
• Open Australian driver’s license.
• Flexibility to work rotating shifts, including weekends, nights and holidays.

Skills

Customer service

Communication

Grooming

Local knowledge

Driver's license

Shift flexibility

Job description

The Star Gold Coast is seeking a Porter Valet to greet guests at the Porte Cochere and share knowledge of the property and Gold Coast. You’ll assist with a variety of enquiries and help guests feel welcomed in a premier entertainment destination with 1,000+ rooms and event spaces.

This role offers complimentary meals on site, uniform laundering, competitive hourly rates with penalties for nights/weekends/holidays, parking discounts, and access to lifestyle and wellbeing benefits.