Porter Valet

The Star Entertainment Group; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Complimentary meal on site

Uniform provided

Competitive hourly rate

Discounted parking

Restaurant discounts

Mental Health and Wellbeing services

Lifestyle discounts

Job summary

The Star Gold Coast invites you to join as Porter Valet, serving as the first point of contact for guests at the Porte Cochere and sharing knowledge of the property and Gold Coast. You will assist with enquiries and enhance guest experiences.

We value a warm, professional demeanor, excellent communication, and a friendly appearance. The role requires flexibility to work rotating shifts, including weekends, nights and holidays, on site at our Gold Coast property.

Qualifications

• A warm and welcoming approach to delivering exceptional customer service.
• Excellent communication skills and meticulous grooming.
• A sound knowledge of the local area and Gold Coast events.
• Flexibility to work rotating shifts, including weekends, nights and holidays.

Responsibilities

• Be the first point of contact for guests at the Porte Cochere.
• Assist with inquiries about the property and Gold Coast area.

Skills

Customer service

Communication skills

Local knowledge

Flexibility

Job description

Join The Star Gold Coast as a Porter Valet, where you will be the first point of contact for our guests when they arrive at our Porte Cochere, sharing your knowledge of the property and Gold Coast’s surrounding areas will see you assist with a variety of enquires.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
• Discounted parking available
• Up to 30% discounts across our award-winning restaurants and accommodation
• An organisation that values diversity, teamwork and being your best self
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Mental Health and Wellbeing services

What we are looking for

• A warm and welcoming approach to delivering exceptional customer service
• Excellent communication skills and meticulous grooming
• A sound knowledge of the local area and Gold Coast events
• Flexibility to work rotating shifts, including weekends, nights and holidays

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!