Growth-Oriented Business Support Coordinator

Pointe Engineering; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Pointe Engineering is seeking a proactive Business Support Officer to join our Brisbane team. The role spans tender documentation, CRM lead tracking, and HR administrative support, with exposure across leadership, BD, HR and operations.

You will streamline processes, coordinate travel for employees and help maintain records, while supporting bid activities and a consistent social media presence as part of our growing business.

Qualifications

• Previous experience in an administration, office management or business support role
• Strong organisational skills with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills
• High attention to detail and strong document management capabilities
• Experience using CRM systems and Microsoft Office Suite
• A proactive, solutions-focused approach and willingness to take ownership of tasks

Responsibilities

• Create and maintain an up-to-date library of tender and pre-qualification documentation
• Submit tender panel applications and expressions of interest to identified lead-generating organisations
• Create, maintain and track leads within Pointe's CRM platform, ensuring information is accurate and current
• Support business development activities and coordinate a consistent social media presence
• Manage the company mailbox and action enquiries accordingly
• Organise and maintain company records, files and documentation
• Perform general administrative and ad hoc business support tasks
• Obtain, collate and distribute information to the wider team as required
• Provide administrative support to the HR Advisor
• Coordinate end-to-end travel arrangements for employees, including flights, accommodation, transport and itineraries

Skills

Organisation

Written and verbal communication

Relationship building

Proactive

Multi-tasking

Tools

CRM systems

Microsoft Office

Job description

Pointe Engineering is seeking a proactive Business Support Officer to join our Brisbane team. The role spans tender documentation, CRM lead tracking, and HR administrative support, with exposure across leadership, BD, HR and operations.

You will streamline processes, coordinate travel for employees and help maintain records, while supporting bid activities and a consistent social media presence as part of our growing business.