Growth-Focused Retail Assistant Store Manager

Samsonite Group APAC & Middle East; Melbourne; Presencial; AUD 65 000 - 90 000; Tempo integral

Resumo da oferta

Samsonite is seeking an experienced Assistant Store Manager for our South Yarra store in Melbourne. You will support sales performance, lead the team on the shop floor, and take ownership of store operations when the Store Manager is away.

You will coach staff, drive customer service excellence, and ensure stock, merchandising and safety standards are met in a fast-paced retail environment.

Qualificações

• Previous experience in a retail leadership role (Assistant Store Manager or Senior Retail Supervisor).
• Proven ability to drive sales and achieve performance targets.
• Flexible availability, including weekends and public holidays; Melbourne Airport security clearance.

Responsabilidades

• Support the achievement of sales budgets and KPIs.
• Deliver exceptional customer experiences and foster a customer-first culture.
• Assist with daily store operations, including merchandising, stock management and visual presentation.
• Provide coaching, training and leadership to team members.
• Support recruitment, onboarding and employee development initiatives.
• Manage customer enquiries, feedback and issue resolution.
• Ensure compliance with company policies, airport security requirements and workplace safety standards.
• Assist with rostering, reporting, administration and labour management.
• Maintain strong inventory control, stock security and loss prevention practices.
• Lead store operations when the Store Manager is unavailable.

Conhecimentos

Retail leadership

Sales ability

People leadership

Customer service

Stock management

Visual merchandising

Store operations

Communication

Descrição da oferta de emprego

Samsonite is seeking an experienced Assistant Store Manager for our South Yarra store in Melbourne. You will support sales performance, lead the team on the shop floor, and take ownership of store operations when the Store Manager is away.

You will coach staff, drive customer service excellence, and ensure stock, merchandising and safety standards are met in a fast-paced retail environment.