Store Manager — Lead Growth & Exceptional Customer Experience

SMAART Recruitment; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Collaborative culture

Growth opportunities

Regular hours including weekends

Job summary

SMAART Recruitment partners with a fast-growing Australian furniture retailer to appoint a hands-on Store Manager in Melbourne's South East. You will lead a high-performing showroom team, drive sales, coach staff and ensure standout customer experiences across the floor and showroom operations.

With eight stores and a clear growth path, this role offers regular hours (9:00am–5:30pm) including weekends, competitive salary, and opportunities to shape merchandising, stock management, budgets and

Qualifications

• 2+ years in a retail management role.
• Proven sales and customer service skills.
• Strong leadership, communication and organisational abilities.
• Experience in furniture/homewares/bedding is a plus.

Responsibilities

• Set and hit store and team targets.
• Coach, train and motivate the sales team.
• Recruit and roster staff; conduct performance reviews.
• Create a customer-first showroom and resolve enquiries quickly.
• Plan visual merchandising and collaborate with marketing on campaigns.
• Run daily store operations: opening/closing, cash handling, stock, invoicing.
• Manage store budget and report on sales and inventory.
• Oversee site security, maintenance and compliance.

Skills

Retail leadership

Sales & customer service

Coaching & training

Staff recruitment & scheduling

Budget management

Tools

POS systems

MS Office

Job description

SMAART Recruitment is excited to partner with a fast-growing Australian furniture retailer for an exciting leadership opportunity. With 8 stores built up over almost two decades, this is a genuine local success story with plenty more growth ahead.

They're now looking for a hands-on Store Manager to lead a high-performing team and create standout customer experiences at their showroom in Melbourne's South East.

The Role & Responsibilities

• Set and hit targets for the store and the team
• Coach, train and motivate the sales team to exceed goals
• Recruit, roster and manage staff, including performance reviews
• Create a warm, customer-first showroom and resolve enquiries quickly
• Plan visual merchandising and product displays, and work with marketing on campaigns
• Run daily store operations: opening/closing, cash handling, reconciliations, invoicing and stock
• Manage the store budget and report on sales, inventory and team performance
• Oversee site security, maintenance and compliance

SMAART Recruitment is excited to partner with a fast-growing Australian furniture retailer for an exciting leadership opportunity. With 8 stores built up over almost two decades, this is a genuine local success story with plenty more growth ahead.

They're now looking for a hands-on Store Manager to lead a high-performing team and create standout customer experiences at their showroom in Melbourne's South East.

The Role & Responsibilities

• Set and hit targets for the store and the team
• Coach, train and motivate the sales team to exceed goals
• Recruit, roster and manage staff, including performance reviews
• Create a warm, customer-first showroom and resolve enquiries quickly
• Plan visual merchandising and product displays, and work with marketing on campaigns
• Run daily store operations: opening/closing, cash handling, reconciliations, invoicing and stock
• Manage the store budget and report on sales, inventory and team performance
• Oversee site security, maintenance and compliance

About you

• 2+ years' experience in a comparable retail management role
• Proven sales and customer service skills
• Strong leadership, communication and organisational skills
• Confident with everyday software and devices
• Experience in furniture, homewares/interior, or bedding would be ideal

What's on offer

• Salary of $90,000-$110,000
• A collaborative culture focused on innovation and continuous improvement
• Real growth opportunities with a business that is expanding
• Regular business hours (9:00am-5:30pm), including weekend work
• Location: East / South East Melbourne

APPLY NOW to join a business that's shaking up the world of modern, premium furniture. Or reach out to Sonja at SMAART Recruitmenton 03 8637 4*** for a confidential discussion

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