Growth-Driven Client Service Coordinator – Accounting

Hedley Scott Recruitment; Sydney; On-site; AUD 84,000 - 102,000; Full time

Benefits offered by this job

Monthly team drinks

Twice-yearly staff lunches

Christmas party

Job summary

Our client, a well-established Sydney CBD chartered accounting and advisory firm, is seeking an experienced Client Service Coordinator to support a 20-accountant team across three groups. You will manage the central CSC inbox, coordinate outsourced tax work, and ensure documents are signed using DocuSign.

The role offers genuine scope to grow with time, including exposure to ASIC and company secretarial tasks, and a friendly, close-knit office culture in the CBD opposite Town Hall Station.

Qualifications

• Previous experience in a Client Service Coordinator or practice administration role within an accounting firm
• Experience collating tax returns and liaising with the ATO
• Some exposure to ASIC company secretarial work, highly regarded though not essential
• Strong communication skills and the confidence to follow up busy accountants directly
• A proactive, resilient approach, comfortable managing competing priorities
• A genuine interest in building long-term relationships and growing within the role

Responsibilities

• Managing the centralised CSC inbox and coordinating outsourced tax return preparation
• Quality-checking completed work before it goes back to the accountant
• Preparing documents for client signing via DocuSign
• Following up WIP, debtors, billings and engagement letters
• Covering reception on a rostered basis, including lunch cover and daily mail collection
• Providing ASIC and company secretarial support as required
• Building strong working relationships across the accounting teams

Skills

Client service coordination

Accounting firm experience

Tax return preparation support

ASIC exposure

Company secretarial

Reception support

DocuSign

Tools

DocuSign

Job description

Our client, a well-established Sydney CBD chartered accounting and advisory firm, is seeking an experienced Client Service Coordinator to support a 20-accountant team across three groups. You will manage the central CSC inbox, coordinate outsourced tax work, and ensure documents are signed using DocuSign.

The role offers genuine scope to grow with time, including exposure to ASIC and company secretarial tasks, and a friendly, close-knit office culture in the CBD opposite Town Hall Station.