Client Service Administrator

Bentley Recruitment; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free parking close to the office

Collaborative team environment

Relaxed yet professional atmosphere

Flexibility in start and finish times

Supportive administration team

Job summary

Our client, a well-respected accounting firm on the city fringe, is seeking a full-time Client Services Assistant to join their small, friendly team in Brisbane. You will provide administrative support to Accountants, handle onboarding and correspondence, and liaise with clients.

With at least 3 years in an accounting firm, you bring exceptional client service, a proactive mindset, strong attention to detail, and an ability to meet deadlines.

Qualifications

• At least 3 years of experience in an accounting firm.
• Exceptional client service skills.
• Proactive approach to work.
• Ability to meet deadlines and timeframes.
• Exceptional attention to detail and team focus.

Responsibilities

• Provide administrative support to a team of Accountants
• Preparation of documents and correspondence on behalf of Accountants
• Deal directly with clients on behalf of Accountants
• Onboarding of new clients
• Diary management
• Assisting with client queries
• Liaise with the ATO and ASIC to undertake associated duties when required
• Undertake general administrative duties as required
• Assist with reception duties 2 days a week
• Liaise with external suppliers

Skills

Client service

Attention to detail

Team orientated

Proactive

Time management

Job description

Our client is a well-respected accounting firm based on the city fringe. With a reputation for providing excellent client service, they are continuing to grow. They now have a need for a full- time CSA to join their small, friendly team.

About the Role:

You will have at least 3 years of experience working in a similar role with excellent tenure. In this role you will be responsible for:

• Provide administrative support to a team of Accountants
• Preparation of documents and correspondence on behalf of Accountants
• Deal directly with clients on behalf of Accountants
• Onboarding of new clients
• Diary management
• Assisting with client queries
• Liaise with the ATO and ASIC to undertake associated duties when required
• Undertake general administrative duties as required
• Assist with reception duties 2 days a week
• Liaise with external suppliers

Benefits:

Joining this firm means you will be working in lovely offices in a convenient location. Other benefits include:

• A collaborative team environment
• Relaxed yet professional atmosphere
• Free parking close to the office
• Supportive administration team to work alongside
• Flexibility in start and finish times

About You:

You will have a client centric approach to your work along with:

• At least 3 years of experience working in an accounting firm
• Exceptional client service skills
• A proactive approach to your work
• Ability to meet deadlines and timeframes
• Exceptional attention to detail
• Positive attitude with a team focus