Growth-Driven Account Lead for Web Builds & SEO (Remote)

Wolf IQ; Sydney; Hybrid; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Flexible, remote-friendly work

Career growth opportunities

Team that supports you

Competitive salary plus commission

Job summary

Wolf IQ is seeking an Account/Project Manager to own a portfolio of customer relationships from brief to growth. You’ll be the face to SMB clients, building trust and coordinating a cross-functional team to deliver websites and growth programs.

In this 50/50 role, you guide website builds end-to-end and manage SEO and Growth Plans, with a remote-friendly, full-time setup. You’ll keep customers happy, spot opportunities, and drive revenue retention while collaborating with design, development,

Qualifications

• 3+ years in account management or project management at a digital agency or web studio.
• Experience managing multiple website builds and knowledge of the web development lifecycle.
• Working knowledge of SEO and Google Ads; ability to explain results and suggest next steps.
• Warm, organized and calm under pressure. Customers like you and trust you.
• Commercially minded; able to connect work to business results.
• Experience with Claude, HubSpot, ClickUp, Slack and AI tools is a strong plus.

Responsibilities

• Own an assigned portfolio of customer accounts as their main contact at Wolf IQ
• Lead customers through website builds, from kickoff to launch and handover
• Coordinate our design, development, SEO and support teams to deliver on time
• Run regular customer check-ins, reporting calls and in-person meetings
• Catch risks early and manage escalations calmly
• Recommend services that genuinely help customers grow, such as SEO, Google Ads, landing pages, rebuilds and Care Plan upgrades
• Keep HubSpot and ClickUp up to date so every account has clear notes and next steps

Skills

Account management

Project management

SEO basics

Communication

Relationship building

Tools

HubSpot

ClickUp

Slack

Job description

Wolf IQ is seeking an Account/Project Manager to own a portfolio of customer relationships from brief to growth. You’ll be the face to SMB clients, building trust and coordinating a cross-functional team to deliver websites and growth programs.

In this 50/50 role, you guide website builds end-to-end and manage SEO and Growth Plans, with a remote-friendly, full-time setup. You’ll keep customers happy, spot opportunities, and drive revenue retention while collaborating with design, development,