GROUP OPERATIONS MANAGER

Heathcote Hotel; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Negotiable salary

Job summary

Heathcote Hotel is seeking a Group Hotel Supervisor to oversee operations across three venues, based in Sydney with regular travel between sites. You will work closely with the Director and Business Manager to shape growth and ensure compliance.

Ideal candidates bring hotel management experience, strong leadership, and a hands-on approach to improve revenue and guest service. A negotiable salary package is offered.

Qualifications

• Experience as Hotel Manager or in a hospitality role.
• Strong leadership and people management skills.
• Commercial awareness with budgets and costs.
• Confident communication and team leadership.
• Knowledge of hospitality legislation, liquor licensing, WHS and food safety.
• Willingness to travel with overnight stays.
• Current driver’s licence.
• RSA, RCG and Licensee qualifications.
• Willingness to obtain National Police Check.

Responsibilities

• Oversee day-to-day operations of all venues.
• Support each Hotel Manager and their teams.
• Monitor sales, wages, stock, and costs.
• Identify opportunities to maximise revenue.
• Maintain high standards of service and presentation.
• Ensure compliance with liquor licensing, gaming, WHS and food safety.
• Assist with recruitment and staff development.
• Regularly visit venues and provide hands-on support.
• Provide management coverage during holidays.

Skills

Leadership

People management

Commercial awareness

Communication

Travel willingness

Driver's licence

RSA/RCG qualifications

Education

Licensing qualifications (RSA, RCG)

Job description

SUTHERLAND SHIRE | CENTRAL COAST | MID NORTH COAST

Ready to advance your hotel management career?

If you are an experienced hotel manager seeking a fresh direction, this is your chance to take on a wider role within a growing group.

The group needs a motivated, hands-onGroup Hotel Supervisorto oversee the operations across our three venues.

You will work closely with the Director and Business Manager to shape growth strategies and compliance requirements while exploring further acquisitions.

Ideally based in Sydney, the position offers varied responsibilities, autonomy, and the chance to make a real impact.

Regular and ad hoc travel between venues is essential, so flexibility and a willingness to travel with overnight stays are required.

Key Responsibilities

• Oversee the day-to-day operations and performance of all venues.

• Work closely with and support each Hotel Manager and their teams.

• Monitor sales, wages, stock control and operating costs.

• Identify opportunities to maximise revenue and improve business performance.

• Maintain high standards of customer service, presentation and operations.

• Ensure compliance with liquor licensing, gaming, WHS and food safety requirements.

• Assist with recruitment, staff development and building strong teams.

• Regularly visit each venue and provide hands-on operational support.

• Provide management coverage during holidays and periods of absence.

About You

• Previous experience as a Hotel Manager or in a similar hospitality role.

• Strong understanding of pub and hotel operations.

• Confident leadership, communication and people management skills.

• Commercial awareness and an understanding of budgets, wages, stock and operating costs.

• Sound knowledge of hospitality legislation, liquor licensing, gaming, WHS and food safety.

• A practical, hands-on approach with strong problem-solving skills.

• Ability to identify opportunities and drive business improvements.

• Flexible, organised and comfortable with regular travel.

• Current driver's licence.

• Current RSA, RCG and relevant Licensee qualifications.

• Willingness to obtain a current National Police Check.

What's in It for You?

• An opportunity to step up from Hotel Manager into a broader group role.

• Work directly alongside the Director and Business Manager.

• Variety, responsibility and the opportunity to make your mark.

• Be part of a growing hotel group.

• A negotiable salary package on offer.

Ready for a New Challenge?

If you're a capable Hotel Manager who enjoys leading people, solving problems, driving business performance and getting involved in all aspects of running successful pubs, we'd love to hear from you!