Grooming Salon Manager: Lead a Two-Groomer Team

Petstock Retail Pty Ltd; Sale; On-site; AUD 70,000 - 100,000; Full time

Job summary

Petstock Retail Pty Ltd in Sale is seeking a hands-on Salon Manager to lead our grooming salon and drive its next stage of growth. This established salon features two grooming stations and a dedicated bathing and drying area, enabling you to run a high-performing operation while supporting a small team.

You will oversee day-to-day operations, develop the team, maintain service standards, and build strong relationships with customers to deliver an exceptional experience for pets and their owners.

Qualifications

• Previous grooming experience, ideally with leadership or management responsibilities.
• A genuine passion for developing and supporting others.
• Strong communication and customer relationship skills.
• Good organisational skills and the ability to manage competing priorities.
• A positive, hands-on leadership style.
• The motivation to help grow the salon and foster a high-performing team environment.

Responsibilities

• Leading and supporting a team of two groomers
• Coaching and developing team members across different skill levels
• Managing salon bookings, workflow and productivity
• Delivering an exceptional customer experience for pets and their owners
• Driving customer growth and identifying opportunities to build the salon's performance
• Creating a positive, inclusive and engaged team culture
• Working closely with the store leadership team to support the ongoing success of the business

Skills

Leadership

Coaching

Communication

Organization

Hands-on leadership

Team development

Job description

Petstock Retail Pty Ltd in Sale is seeking a hands-on Salon Manager to lead our grooming salon and drive its next stage of growth. This established salon features two grooming stations and a dedicated bathing and drying area, enabling you to run a high-performing operation while supporting a small team.

You will oversee day-to-day operations, develop the team, maintain service standards, and build strong relationships with customers to deliver an exceptional experience for pets and their owners.