Griffith Medical Front Desk & Patient Experience Lead

I-MED Radiology Network; Griffith; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Fitness passport

Free parking onsite

Annual remuneration review

Job summary

I-MED Radiology in Griffith, Australia, is seeking a Medical Receptionist for a full-time role from Monday to Friday, 8.00am–5.00pm. You will be the first point of contact, ensuring a positive patient experience and smooth check-in.

Join a supportive team with opportunities for growth within Australia’s largest radiology network. Responsibilities include greeting patients, handling inquiries, guiding scan preparations, and managing billing across private, Medicare, workers compensation, and DVA.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Previous reception experience.
• Ability to work across multiple screens and hospital systems.

Responsibilities

• Greet patients and assist with check-in procedures.
• Answer emails and phone calls promptly and handle inquiries.
• Inform patients about preparation prior to scans.
• Handle billing procedures for private, Medicare, workers compensation, and DVA.
• Collaborate with clerical and radiology staff and referrers.

Skills

Verbal communication

Written communication

Organisational skills

Reception experience

Multiscreen systems

Job description

I-MED Radiology in Griffith, Australia, is seeking a Medical Receptionist for a full-time role from Monday to Friday, 8.00am–5.00pm. You will be the first point of contact, ensuring a positive patient experience and smooth check-in.

Join a supportive team with opportunities for growth within Australia’s largest radiology network. Responsibilities include greeting patients, handling inquiries, guiding scan preparations, and managing billing across private, Medicare, workers compensation, and DVA.