Graduate SaaS & Customer Success Consultant (Hybrid)

SMAART Recruitment; Sydney; Hybrid; AUD 81.000 - 99.000; Vollzeit

Benefits dieser Stelle

Health insurance

Wellness programs

Hybrid work

Lunch provided

Transport/reimbursement

International travel

Mentoring

Career growth

Zusammenfassung

SMAART Recruitment is seeking a motivated Graduate Customer Services and Sales Consultant to launch a career in SaaS and software consulting from Sydney. The role starts with a fully paid training program and progresses into customer service, business development, and software sales within a global leader in contractor management software.

The position offers hybrid work with WFH Mondays & Fridays, a central Sydney CBD office, and extensive mentoring and international travel opportunities as you

Qualifikationen

• Bachelor's degree from an accredited university (or equivalent experience).
• 0-5 years' experience in customer service, call centre, or sales.
• Strong written and verbal communication and presentation skills.
• Excellent problem-solving and analytical abilities.
• Proficient in MS Office and email applications.
• Energetic, proactive, and eager to build a career in SaaS and Business Development.

Aufgaben

• Proactively service and support contractor and supplier clients
• Deliver software training via phone, video, and in-person
• Manage inbound enquiries, troubleshoot issues, and provide solutions
• Handle account management functions, including invoicing and collections
• Participate in marketing and sales initiatives
• Analyse processes and suggest continuous improvement opportunities

Kenntnisse

Communication skills

Presentation skills

Problem solving

Analytical thinking

MS Office

Ausbildung

Bachelor's degree

Jobbeschreibung

SMAART Recruitment is seeking a motivated Graduate Customer Services and Sales Consultant to launch a career in SaaS and software consulting from Sydney. The role starts with a fully paid training program and progresses into customer service, business development, and software sales within a global leader in contractor management software.

The position offers hybrid work with WFH Mondays & Fridays, a central Sydney CBD office, and extensive mentoring and international travel opportunities as you