Hybrid Customer Service & Insurance Sales Consultant

SMAART Recruitment; Sydney; Hybrid; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

6 weeks training

Job summary

SMAART Recruitment has partnered with a leading Australian Insurance provider to recruit two Customer Service and Sales Consultants for Sydney CBD. You will manage inbound calls and follow up on enquiries via phone, email and live chat, matching customers with suitable insurance packages with a consultative approach. Training will be 6 weeks at the Sydney CBD office.

Post training, the role is hybrid (work from home 2 days/week). Mon-Fri 8:00am–6:30pm.

Qualifications

• Experience in customer service and/or inbound sales.
• Excellent communication and negotiation skills.
• Attention to detail and problem solving on the fly.

Responsibilities

• Handle inbound calls and follow up on enquiries via phone, email and live chat.
• Identify insurance packages that best meet customer needs.
• Provide high-quality service with a non-pushy sales approach.

Skills

Exceptional customer service

Inbound sales

Communication skills

Detail orientation

MS Office

Tools

MS Office

Job description

SMAART Recruitment has partnered with a leading Australian Insurance provider to recruit two Customer Service and Sales Consultants for Sydney CBD. You will manage inbound calls and follow up on enquiries via phone, email and live chat, matching customers with suitable insurance packages with a consultative approach. Training will be 6 weeks at the Sydney CBD office.

Post training, the role is hybrid (work from home 2 days/week). Mon-Fri 8:00am–6:30pm.