Graduate Experience Designer – AI, Strategy & Change

IBM

Sydney

On-site

AUD 90,000 - 120,000

Full time

5 days ago
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Job summary

IBM Consulting Australia is seeking a Graduate/Associate Experience Consultant to join the Product & Experience Practice. You will help design for AI, synthesize insights from research, and develop artefacts such as personas and service blueprints.

You will work with cross-functional teams on transformation programs and leverage IBM tools to prototype and test ideas. The role emphasizes curiosity, collaboration, and a mindset that blends design and strategy to deliver measurable business value

Qualifications

  • Experience or qualifications in business management, engineering or design.
  • Curiosity about artificial intelligence and its impact on work and society.
  • Keen to collaborate with business, technology and design colleagues on transformation.

Responsibilities

  • Design for AI using IBM design principles and AI-enabled workflows.
  • Develop insights from qualitative and quantitative research.
  • Facilitate workshops and align stakeholders around new operating models.
  • Create artefacts such as personas, service blueprints and user journeys.
  • Prototype front-end experiences and AI-assisted artefacts using IBM tools and Figma.

Skills

Critical thinking
Clear communication
Proactive attitude
Design mindset
Team collaboration
Ambiguity tolerance
Curiosity
Willingness to challenge ideas

Education

Business management
Engineering
Design

Tools

Figma
watsonx orchestrate
IBM Enterprise Design Thinking
IBM Design for AI
Persona
Service Blueprints
User Journeys
Figma Make

Job description

IBM Consulting Australia is seeking a Graduate/Associate Experience Consultant to join the Product & Experience Practice. You will help design for AI, synthesize insights from research, and develop artefacts such as personas and service blueprints.

You will work with cross-functional teams on transformation programs and leverage IBM tools to prototype and test ideas. The role emphasizes curiosity, collaboration, and a mindset that blends design and strategy to deliver measurable business value

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