GP Practice Manager

Northern Rivers Health Hub; Tablelands; On-site; AUD 110,000 - 150,000; Full time

Job summary

Northern Rivers Health Hub is seeking an experienced Practice Manager to lead operations across Murwillumbah Family Doctors, the hub and Cabarita Beach Medical. This multi-site role offers the opportunity to shape culture, improve systems and influence growth within a doctor-owned group.

The role requires strong leadership, multi-site oversight and a proactive approach to performance, efficiency and patient experience across diverse health services.

Qualifications

• Proven track record in managing multiple clinics or sites.
• Strong leadership to build and sustain high-performing teams.
• Experience in healthcare operations, governance and compliance.

Responsibilities

• Lead day-to-day operations across all sites.
• Support and develop reception, nursing and administrative staff.
• Oversee financial reporting, billing processes and operational efficiency.
• Maintain high standards of patient experience and regulatory compliance.
• Collaborate with ownership on growth strategies and service quality.

Skills

Leadership

Operations management

Multi-site management

Healthcare industry experience

Job description

Murwillumbah Family Doctors | Northern Rivers Health Hub & Cabarita Beach Medical This is your opportunity to step up from a traditional single-clinic Practice Manager role. We’re looking for an experienced, capable Practice Manager who is ready to take on broader responsibility across a private, doctor owned GP and multi-disciplinary health hub . If you enjoy leading teams, improving systems, and having real influence over how a practice runs and grows, this role offers the scope and reward to match.

The Opportunity

You will lead operations across:

• Murwillumbah Family Doctors- (the core GP practice within the Northern Rivers Health Hub)
• The Northern Rivers Health Hub — a multi-disciplinary facility offering Physiotherapy, Exercise Physiology, Pharmacy, Pathology, Beauty & Wellness, and other allied health services in a heritage-listed refurbished building
• Cabarita Beach Medical- Our smaller, but growing beachside practice.

This is a multi-site role with genuine potential and the ability to work, be part of or grow a management team. You’ll have the opportunity to shape culture, lift operational performance, and play an active part in the next stage of the group’s development.

Why This Role Stands Out Most

Practice Manager positions focus on keeping one clinic running smoothly. This role gives you wider influence and a more interesting brief:

• Operational leadership across GP and allied health services
• Opportunity to lead and develop a larger, more diverse team
• Direct involvement in systems improvement, financial performance, and service quality
• Close collaboration with ownership on the growth of the group
• A varied, progressive environment rather than a static single site

It’s a role with real scope, meaningful challenge, and the satisfaction that comes from making a visible difference.

Key Responsibilities

• Lead day-to-day operations and team performance across the sites
• Support and develop reception, nursing, and administrative staff
• Oversee billing processes, financial reporting, and operational efficiency
• Maintain high standards of patient experience and compliance
• Contribute to recruitment, rostering, and a positive team culture
• Work alongside ownership to identify opportunities for improvement and growth

About You

You’re an experienced Practice Manager (or equivalent) with a strong track record in general practice or multi-disciplinary healthcare. You’re organised, commercially aware, and confident leading teams. You enjoy solving problems, improving how things work, and taking ownership of results. Multi-site experience is highly regarded but not essential if you have the capability and drive.

The Package

This is a more senior, broader role than a typical single-site Practice Manager position. Remuneration will reflect the increased scope and responsibility, and will sit above standard practice manager packages. We also have the flexibility to split the role into multiple roles depending on applicants. Full details will be discussed with shortlisted candidates. Murwillumbah Family Doctors | Northern Rivers Health Hub | Cabarita Beach Medical