GP Practice Manager

Northern Rivers Health Hub; Tweed Shire Council; On-site; AUD 90,000 - 110,000; Full time

Job summary

Northern Rivers Health Hub in Cabarita Beach NSW is seeking an experienced Practice Manager to lead operations across Murwillumbah Family Doctors and the larger multi-disciplinary health hub.

You will shape culture, improve systems, and work with ownership on growth, with responsibility across a multi-site network.

Qualifications

• Extensive practice management experience in GP or multi-disciplinary health settings.
• Strong leadership and people management skills.
• Ability to improve systems, manage finances, and drive growth.
• Multi-site management is highly regarded.

Responsibilities

• Lead day-to-day operations and team performance across the sites
• Support and develop reception, nursing, and administrative staff
• Oversee billing processes, financial reporting, and operational efficiency
• Maintain high standards of patient experience and compliance
• Contribute to recruitment, rostering, and a positive team culture
• Work alongside ownership to identify opportunities for improvement and growth

Skills

Practice management

Team leadership

Operations management

Financial acumen

Systems improvement

Healthcare/GP experience

Recruitment & rostering

Job description

Northern Rivers Health Hub - Cabarita Beach NSW

Murwillumbah Family Doctors | Northern Rivers Health Hub & Cabarita Beach Medical

This is your opportunity to step up from a traditional single-clinic Practice Manager role.

We're looking for an experienced, capable Practice Manager who is ready to take on broader responsibility across a private, doctor owned GP and multi-disciplinary health hub . If you enjoy leading teams, improving systems, and having real influence over how a practice runs and grows, this role offers the scope and reward to match.

The Opportunity

You will lead operations across:

• Murwillumbah Family Doctors- (the core GP practice within the Northern Rivers Health Hub)
• The Northern Rivers Health Hub — a multi-disciplinary facility offering Physiotherapy, Exercise Physiology, Pharmacy, Pathology, Beauty & Wellness, and other allied health services in a heritage-listed refurbished building
• Cabarita Beach Medical- Our smaller, but growing beachside practice.

This is a multi-site role with genuine potential and the ability to work, be part of or grow a management team. You'll have the opportunity to shape culture, lift operational performance, and play an active part in the next stage of the groups development.

Why This Role Stands Out

Most Practice Manager positions focus on keeping one clinic running smoothly. This role gives you wider influence and a more interesting brief:

• Operational leadership across GP and allied health services
• Opportunity to lead and develop a larger, more diverse team
• Direct involvement in systems improvement, financial performance, and service quality
• Close collaboration with ownership on the growth of the group
• A varied, progressive environment rather than a static single site

It's a role with real scope, meaningful challenge, and the satisfaction that comes from making a visible difference.

Key Responsibilities

• Lead day-to-day operations and team performance across the sites
• Support and develop reception, nursing, and administrative staff
• Oversee billing processes, financial reporting, and operational efficiency
• Maintain high standards of patient experience and compliance
• Contribute to recruitment, rostering, and a positive team culture
• Work alongside ownership to identify opportunities for improvement and growth

About You

You're an experienced Practice Manager (or equivalent) with a strong track record in general practice or multi-disciplinary healthcare. You're organised, commercially aware, and confident leading teams. You enjoy solving problems, improving how things work, and taking ownership of results. Multi-site experience is highly regarded but not essential if you have the capability and drive.

The Package

This is a more senior, broader role than a typical single-site Practice Manager position. Remuneration will reflect the increased scope and responsibility, and will sit above standard practice manager packages. We also have the flexibility to split the role into multiple roles depending on applicants.

Full details will be discussed with shortlisted candidates.

Murwillumbah Family Doctors | Northern Rivers Health Hub | Cabarita Beach Medical