GP Clinic Front Desk Specialist – Patient Care & Admin

Balanced Medical; Melbourne; Vor Ort; AUD 50.000 - 60.000; Vollzeit

Zusammenfassung

Balanced Medical in Hawthorn, Melbourne, is seeking a receptionist with outstanding customer service for a busy GP clinic with 10 doctors and 1 nurse, plus onsite pathology. The role covers front desk duties, patient registration, admin support to the clinical team, phone handling, billing, and Medicare rebates.

Flexibility to cover shifts across our Richmond, Hawthorn and South Yarra clinics is required. A polite, empathetic approach and basic computer skills are essential, with Best Practice

Qualifikationen

• Reception/Admin experience within a Medical Practice
• Polite, accommodating manner
• Intermediate computer knowledge; Best Practice experience preferred
• Empathy towards others and a genuine desire to assist patients, professionals and co-workers
• Flexibility to cover shifts at Richmond, Hawthorn, South Yarra

Aufgaben

• Meet and greet patients at the Front Desk
• Ensure a smooth registration process
• Provide administrative support to the clinical team as required
• Assist with incoming phone calls
• Billing and processing payments and Medicare rebates
• Dealing with patient bookings and rescheduling of appointments
• General administration duties, practice cleanliness and restocking as needed
• Provide GP assistance where required within the receptionist role
• End of day banking

Kenntnisse

Reception/Admin experience

Customer service

Empathy

Computer skills

Tools

Best Practice experience

Jobbeschreibung

Balanced Medical in Hawthorn, Melbourne, is seeking a receptionist with outstanding customer service for a busy GP clinic with 10 doctors and 1 nurse, plus onsite pathology. The role covers front desk duties, patient registration, admin support to the clinical team, phone handling, billing, and Medicare rebates.

Flexibility to cover shifts across our Richmond, Hawthorn and South Yarra clinics is required. A polite, empathetic approach and basic computer skills are essential, with Best Practice