Gold Coast FOH Manager — Warm, World-Class Service

The Lune Co Pty Ltd; Gold Coast City; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Staff discounts

Coffee perks

Free pastry on shift

Paid parental leave

Employee Assistance Program

Job summary

The Lune Co Pty Ltd on the Gold Coast is seeking an experienced Front of House Manager to lead our newest venue with warmth, precision, and a focus on exceptional guest experiences.

You will mentor a high-performing Front of House team, oversee daily operations, and drive service excellence across the venue. This senior role emphasizes pastry-led hospitality, strong communication, and a calm, confident leadership style. Training may occur in Brisbane as progress is made.

Qualifications

• Over 2 years leadership experience in a similar role or high calibre venue.
• Barista experience is desirable.
• Strong communication and organisational skills.
• Full working rights in Australia.
• Passion for pastry and alignment with Lune values: Growth, Pride, Positivity, Respect and Excellence.

Responsibilities

• Leading, mentoring and inspiring the Front of House team to deliver warm, welcoming guest experiences.
• Managing day-to-day venue operations including staffing, rostering and service delivery.
• Supporting team growth through coaching, training and development.
• Overseeing administrative, financial and operational requirements including stock control, labour management and venue reporting.
• Ensuring the venue operates safely, efficiently and in line with company standards.

Skills

Leadership

Team management

Communication

Organisational skills

Job description

The Lune Co Pty Ltd on the Gold Coast is seeking an experienced Front of House Manager to lead our newest venue with warmth, precision, and a focus on exceptional guest experiences.

You will mentor a high-performing Front of House team, oversee daily operations, and drive service excellence across the venue. This senior role emphasizes pastry-led hospitality, strong communication, and a calm, confident leadership style. Training may occur in Brisbane as progress is made.