Global VAT Onboarding Specialist — Remote/Hybrid

Avalara, Inc.; Brighton; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Avalara, Inc. is expanding its International Compliance Operations team in Brighton, offering a hybrid-Brighton or fully remote onboarding-focused role.

You will guide clients through VAT onboarding readiness, educate on requirements, and collaborate with global teams to scale our VAT services across EMEA. The role emphasizes automation and AI to improve onboarding accuracy and efficiency while partnering with offshore teams to transition into filing operations.

Qualifications

• 4+ years experience in VAT compliance.
• Experience in a customer-facing tax or compliance role.
• Ability to explain complex VAT requirements clearly to clients and internal teams.
• Experience handling complex onboarding or compliance scenarios.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience improving processes, automation, or operational efficiency.
• High attention to detail with strong troubleshooting and problem-solving skills.
• Fluency in English; additional European languages beneficial.
• Professional tax qualification such as ATT Foundation Diploma or equivalent.

Responsibilities

• Guide clients through VAT compliance requirements and onboarding readiness.
• Deliver onboarding consultations and client education through calls and virtual meetings.
• Validate client data, processes, and readiness for VAT filing operations.
• Manage complex onboarding scenarios and escalate as needed.
• Support international clients entering EMEA markets with VAT compliance setup.
• Partner with offshore teams to guarantee a smooth transition into filing operations.
• Track onboarding workflows and maintain accurate operational reporting.
• Identify process gaps and implement improvements to increase efficiency.
• Contribute to automation initiatives, including improving data extraction and validation processes.
• Mentor junior team members and share best practices to improve team performance.
• Raise operational standards by driving process improvements and onboarding consistency.

Skills

VAT compliance

Customer-facing

Data extraction

AI tools usage

English fluency

Education

ATT Foundation Diploma or equivalent

Tools

AI tools

Job description

Avalara, Inc. is expanding its International Compliance Operations team in Brighton, offering a hybrid-Brighton or fully remote onboarding-focused role.

You will guide clients through VAT onboarding readiness, educate on requirements, and collaborate with global teams to scale our VAT services across EMEA. The role emphasizes automation and AI to improve onboarding accuracy and efficiency while partnering with offshore teams to transition into filing operations.