Senior Tax Analyst – MVR Readiness (ICO)

Avalara, Inc.; Brighton; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Avalara, Inc. is expanding its International Compliance Operations team in Brighton, offering a hybrid-Brighton or fully remote onboarding-focused role.

You will guide clients through VAT onboarding readiness, educate on requirements, and collaborate with global teams to scale our VAT services across EMEA. The role emphasizes automation and AI to improve onboarding accuracy and efficiency while partnering with offshore teams to transition into filing operations.

Qualifications

• 4+ years experience in VAT compliance.
• Experience in a customer-facing tax or compliance role.
• Ability to explain complex VAT requirements clearly to clients and internal teams.
• Experience handling complex onboarding or compliance scenarios.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience improving processes, automation, or operational efficiency.
• High attention to detail with strong troubleshooting and problem-solving skills.
• Fluency in English; additional European languages beneficial.
• Professional tax qualification such as ATT Foundation Diploma or equivalent.

Responsibilities

• Guide clients through VAT compliance requirements and onboarding readiness.
• Deliver onboarding consultations and client education through calls and virtual meetings.
• Validate client data, processes, and readiness for VAT filing operations.
• Manage complex onboarding scenarios and escalate as needed.
• Support international clients entering EMEA markets with VAT compliance setup.
• Partner with offshore teams to guarantee a smooth transition into filing operations.
• Track onboarding workflows and maintain accurate operational reporting.
• Identify process gaps and implement improvements to increase efficiency.
• Contribute to automation initiatives, including improving data extraction and validation processes.
• Mentor junior team members and share best practices to improve team performance.
• Raise operational standards by driving process improvements and onboarding consistency.

Skills

VAT compliance

Customer-facing

Data extraction

AI tools usage

English fluency

Education

ATT Foundation Diploma or equivalent

Tools

AI tools

Job description

What You'll Do

You will join Avalara's International Compliance Operations team in Brighton, supporting new clients as they onboard into our VAT compliance services. This is a customer-facing role focused on guiding clients through onboarding readiness rather than filing, helping them understand VAT requirements and how to provide accurate data. You will handle complex onboarding scenarios, improve processes, and contribute to scaling our services as we expand across EMEA. Working closely with global teams, you will help ensure a smooth transition from onboarding into ongoing compliance operations. You will also help advance how we use automation and AI to improve onboarding efficiency and accuracy.

You will work on either a hybrid-Brighton or fully remote basis and report to a Team Lead.

What Your Responsibilities Will Be

• You will guide clients through VAT compliance requirements and onboarding readiness
• You will deliver onboarding consultations and client education through calls and virtual meetings
• Validate client data, processes, and readiness for VAT filing operations
• Manage complex onboarding scenarios and resolve escalations
• Support international clients entering EMEA markets with VAT compliance setup
• Partner with offshore teams to guarantee a smooth transition into filing operations
• Track onboarding workflows and maintain accurate operational reporting
• Identify process gaps and implement improvements to increase efficiency
• Contribute to automation initiatives, including improving data extraction and validation processes
• Mentor junior team members and share best practices to improve team performance
• Raise operational standards by driving process improvements and improving onboarding consistency

What You’ll Need To Be Successful

• 4+ years experience in VAT compliance
• Experience in a customer-facing tax or compliance role with extensive VAT knowledge
• Experience explaining complex VAT requirements clearly to clients and internal teams
• Experience handling complex onboarding or compliance scenarios
• Strong organisational skills with the ability to manage multiple priorities
• Experience improving processes, automation, or operational efficiency
• High attention to detail with strong troubleshooting and problem-solving skills.
• Professional tax qualification (such as ATT Foundation Diploma or equivalent)
• Demonstrated use of AI tools or data-driven approaches to improve accuracy, reduce manual work, or identify process improvements
• Ability to work across international teams and collaborate effectively across locations
• Fluency in English. Fluency in additional European languages would be beneficial

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.
• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We’ll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry‑leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company - we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.