Global Service Integration Engineer - Warehouse Automation

Vanderlande Industries B.V.; Sydney; Hybrid; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Hybrid working arrangement

Global collaboration across regions

Structured onboarding and development

Job summary

Vanderlande Industries B.V. in Melbourne is seeking a Service Integration Engineer to join our Global Service Desk, supporting world-class warehouse automation and software.

You will analyze incidents, perform root cause analysis, and coordinate with teams across Australia and Europe to keep customer operations running smoothly. The role offers a hybrid work setup, exposure to cutting-edge technologies, and structured onboarding with mentoring.

Qualifications

• Experience in Application/Systems/Infrastructure Support or similar.
• Strong analytical skills to diagnose complex issues.
• Experience supporting enterprise software or platforms.
• Understanding ITIL Incident, Problem and Change processes.

Responsibilities

• Support global warehouse automation systems and software.
• Investigate incidents and perform root cause analysis.
• Analyze logs and data to diagnose problems.
• Coordinate with cross-functional teams across Australia and Europe.
• Manage incidents, problems and changes per ITIL guidance.
• Contribute to service improvement initiatives.
• Support Service Transition operations and knowledge sharing.

Skills

SQL

Analytical thinking

Problem solving

Stakeholder management

ITIL understanding

Tools

Docker

Kubernetes

Splunk

Elasticsearch

Kafka

ActiveMQ

SQL

Job description

Vanderlande Industries B.V. in Melbourne is seeking a Service Integration Engineer to join our Global Service Desk, supporting world-class warehouse automation and software.

You will analyze incidents, perform root cause analysis, and coordinate with teams across Australia and Europe to keep customer operations running smoothly. The role offers a hybrid work setup, exposure to cutting-edge technologies, and structured onboarding with mentoring.