Global Service Integration Engineer

Vanderlande Industries Inc; Sydney; Híbrido; AUD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Global collaboration

Descripción de la vacante

Toyota Automated Logistics is seeking a Service Integration Engineer based in Melbourne to support a global service desk and to coordinate ITIL-aligned incident, problem and change management across Australia and Europe. You’ll work with warehouse automation software and integrate enterprise systems.

This role offers hybrid working, strong collaboration, and ongoing professional development. The position emphasizes analytics, root-cause resolution, and cross-functional teamwork in a global

Formación

• Experience in Application, Systems or Infrastructure Support.
• Understanding of ITIL Incident, Problem and Change Management processes.
• Experience with enterprise software platforms and integration.
• Strong analytical and troubleshooting skills.

Responsabilidades

• Support business-critical warehouse automation systems and software for global customers.
• Investigate incidents and perform root cause analysis to resolve issues.
• Analyse logs, data and application behavior to diagnose problems.
• Coordinate with teams across Australia and Europe.
• Manage incidents and changes following ITIL practices.
• Contribute to service improvements and knowledge sharing.

Conocimientos

ITIL

SQL

WCS/WMS

Docker

Kubernetes

Kafka

ActiveMQ

Splunk

Elasticsearch

Stakeholder mgmt

Root cause analysis

Herramientas

Docker

Kubernetes

Kafka

ActiveMQ

Splunk

Elasticsearch

Descripción del empleo

Toyota Automated Logistics is seeking a Service Integration Engineer based in Melbourne to support a global service desk and to coordinate ITIL-aligned incident, problem and change management across Australia and Europe. You’ll work with warehouse automation software and integrate enterprise systems.

This role offers hybrid working, strong collaboration, and ongoing professional development. The position emphasizes analytics, root-cause resolution, and cross-functional teamwork in a global