Global Event Delivery Specialist (Hybrid & Travel)

Jomablue Pty Ltd; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

ClassPass subsidy

Mentorship & feedback

Training support

Lunch & Learn

Flexible hybrid work

Diversity & inclusion

Team lunches

Gym access

Work from Anywhere 6 weeks

Job summary

Jomablue in Ultimo, NSW, is seeking an Event Delivery Coordinator to join our Professional Services team. You will collaborate with event agencies, marketing managers and internal teams to deliver outstanding virtual and in-person experiences, with travel nationally and internationally.

Based in the Sydney hub, you’ll manage project plans, support clients from onboarding to delivery, and ensure high-quality outcomes through robust processes and hands-on teamwork.

Qualifications

• 1-2 years experience in Customer Success or Onboarding.
• Detail oriented with excellent organisational and presentation skills.
• Time management with ability to multi-task and meet deadlines.
• Proactive, self-motivated and a team player.
• Flexible and adaptable approach.
• Demonstrated technical agility with evolving products.
• Familiar with cloud-based tech (G-Suite, MS 365, Salesforce).
• Experience in digital production, account management, or supporting website projects.
• Experience with CRM, CMS and project management software.
• Interest in SaaS or technology to support customer success.

Responsibilities

• Produce and maintain multiple project plans and documentation for client events using our standard tools.
• Partner with internal Project Delivery Leads and liaise with customers for the full duration of the project.
• Apply Jomablue products to build, deliver and support virtual and onsite experiences.
• Participate in and contribute to client meetings.
• Respond to customers’ requests in a Help Desk environment within defined processes and SLAs.
• Follow SOPs to complete tasks within the specified timeframes.
• Work onsite within a team at national and international venues to deliver projects.

Skills

Customer Success

Onboarding

Detail-oriented

Time management

Team player

Adaptability

Technical agility

Cloud tech familiarity

CRM experience

SaaS interest

Tools

G-Suite

Microsoft 365

Salesforce

CMS

Project management software

Job description

Jomablue in Ultimo, NSW, is seeking an Event Delivery Coordinator to join our Professional Services team. You will collaborate with event agencies, marketing managers and internal teams to deliver outstanding virtual and in-person experiences, with travel nationally and internationally.

Based in the Sydney hub, you’ll manage project plans, support clients from onboarding to delivery, and ensure high-quality outcomes through robust processes and hands-on teamwork.