Global eCommerce Lead: Optimize & Grow Online

Lovisa; Melbourne; On-site; AUD 120,000 - 165,000; Full time

Benefits offered by this job

Birthday Leave

50% Lovisa discount

Free gym membership

Referral rewards

Modern HQ & kitchen

Job summary

Lovisa is seeking an experienced eCommerce Lead to drive day-to-day trading across website and app channels in multiple regions from Melbourne. You will lead a small team, seek opportunities to improve performance, and partner with cross-functional teams to deliver a seamless online experience.

You'll own merchandising, promotions and digital analytics, using data to boost conversion, retention and profitability while aligning with the global eCommerce calendar and launches.

Qualifications

• 5+ years in eCommerce, preferably in fashion/retail/beauty.
• Strong Shopify experience.
• Proven trading, merchandising and CRO capabilities.
• Experience working with international teams and markets.
• Experience leading and developing a small team.
• Ability to translate data into actionable improvements.
• Excellent communication and stakeholder management.

Responsibilities

• Own trading performance and daily management of website and app channels across international markets.
• Support global eCommerce trade calendar; ensure launches and campaigns are represented across sites.
• Monitor digital performance daily; identify opportunities and risks with clear actions.
• Lead day-to-day management and optimisation of website and app platforms.
• Ensure merchandising, search initiatives and CRO strategies align with business goals.
• Provide recommendations to improve website experience, retention, product performance and profitability.
• Collaborate with technical teams to implement improvements, ensuring timely delivery.
• Partner with Creative, IT, UX, Planning, Customer Service and external agencies.

Skills

eCommerce experience

Shopify

Merchandising

CRO

International teams

People leadership

Attention to detail

GA4

Data-driven decisions

Stakeholder management

Tools

Merchandising platforms

PIM systems

Job description

Lovisa is seeking an experienced eCommerce Lead to drive day-to-day trading across website and app channels in multiple regions from Melbourne. You will lead a small team, seek opportunities to improve performance, and partner with cross-functional teams to deliver a seamless online experience.

You'll own merchandising, promotions and digital analytics, using data to boost conversion, retention and profitability while aligning with the global eCommerce calendar and launches.