Global Cargo Flight Coordinator

John Menzies; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Menzies Aviation in Sydney is seeking a Flight Clerk to coordinate and support the movement of domestic and international freight, ensuring compliance with airline, customs, quarantine, safety, and airport regulations.

You will handle documentation, invoicing, reporting, and freight coordination, while delivering excellent customer service and accurate information to clients. The role emphasizes teamwork, safety, and efficiency in a fast-paced environment.

Qualifications

• Strong customer service orientation.
• Ability to advise on products and services.
• Dangerous goods awareness certificate.
• Knowledge of airline systems and processes.
• Understanding of import/export procedures.
• Familiarity with internal operating systems.

Responsibilities

• Coordinate freight movements and ensure regulatory compliance.
• Provide administrative support including documentation and invoicing.
• Respond to customer inquiries and provide product information.
• Collaborate to meet daily objectives and report on performance.

Skills

Customer service

Product knowledge

Dangerous goods awareness

Airline systems familiarity

Import/export procedures

Internal operating systems

Tools

Airline systems software

Export/import systems

Job description

Menzies Aviation in Sydney is seeking a Flight Clerk to coordinate and support the movement of domestic and international freight, ensuring compliance with airline, customs, quarantine, safety, and airport regulations.

You will handle documentation, invoicing, reporting, and freight coordination, while delivering excellent customer service and accurate information to clients. The role emphasizes teamwork, safety, and efficiency in a fast-paced environment.