SYD Cargo Flight Clerk - T2 Matraville

Menzies Aviation; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Menzies Aviation in Sydney is seeking a Flight Clerk to coordinate domestic and international freight movements, ensuring compliance with airline, customs, quarantine, safety and airport regulations. You will handle documentation, invoicing, transaction processing and reporting with accuracy.

The role emphasizes customer service, work planning, and efficient operation from a team that values safety and continuous improvement in a fast-paced logistics environment.

Qualifications

• Customer service oriented and able to respond to customer inquiries.
• Knowledge of airline products and services.
• Awareness of dangerous goods and relevant certificates.
• Understanding of airline and internal operating systems.
• Familiarity with import/export procedures.

Responsibilities

• Coordinate and support efficient movement of freight in compliance with airline, customs, quarantine, safety and airport regulations.
• Provide administrative, invoicing, transaction processing, reporting and freight coordination support.
• Maintain OH&S awareness and contribute to a strong safety culture.
• Plan daily work schedules and allocate tasks to meet objectives in the designated group.
• Perform administrative functions and reporting with good computer and communication skills.

Skills

Customer service

Advice and information

Dangerous goods awareness

Airline systems

Internal operating systems

Import/export procedures

Job description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, deliveringtime-critical logistics servicesat 350locationsin more than 65countries,across six continents.

But at the heart of our business is our people.

Role Purpose

The Flight Clerk is responsible for coordinating and supporting the efficient movement of domestic and international freight while ensuring compliance with airline, customs, quarantine, safety, and airport regulations. The role provides administrative, operational, and customer service support through accurate documentation, invoicing, transaction processing, reporting, and freight coordination activities.

What you will be doing

• Maintain a strong safety culture within the workplace driving OH&S awareness.
• Work without direct supervision.
• Ensure that productivity and performance criteria are met in the designated area of responsibility, including completion or regular performance assessment reports.
• Ascertain daily work schedules and allocate specific tasks to meet daily work objectives in a designated group.
• Carry out various administrative functions and reporting duties, plus demonstrate good computer and communication skills.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Ability to respond to customer service functions.
• Provide advice and information on the organisation's products and services.
• Dangerous goods awareness and acceptance certificate.
• Apply detailed understanding of customer airline systems
• Apply detailed understanding of internal operating systems.
• Apply detailed knowledge of import/export procedures.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more abouthere.