General Practice Admin & Patient Care Coordinator (PT)

West Brunswick Clinic; Melbourne; On-site; AUD 36,000 - 54,000; Part time

Job summary

West Brunswick Clinic in Melbourne is seeking a friendly medical receptionist to join our busy general practice team. You will provide high levels of customer service to our patients and support the daily operations of the front desk.

Ideal candidates have prior experience in general practice, are computer literate, and comfortable handling Medicare related tasks. 18–25 hours per week, with shifts between 8am and 6pm, Monday to Friday.

Qualifications

• Must have prior experience in a general practice setting.
• Good level of computer literacy and familiarity with basic software.
• Knowledge of Best Practice medical package is advantageous.
• Be empathetic and enjoy working with people.

Responsibilities

• Answer telephones in a courteous and professional manner.
• Receive and convey messages verbally and electronically.
• Open and close the clinic.
• Liaise with doctors, staff, patients, health professionals and suppliers.
• Arrange, cancel, confirm and reschedule appointments.
• Maintain cleanliness of the practice.
• Process Medicare bulk-bill, TAC and Work Cover accounts.
• Batch and transmit Medicare and Department of Veteran Affairs claims online.
• General banking procedures.

Skills

Customer service

Phone etiquette

Computer literacy

Cash handling

Medicare processing

Empathy

Tools

Best Practice

Job description

West Brunswick Clinic in Melbourne is seeking a friendly medical receptionist to join our busy general practice team. You will provide high levels of customer service to our patients and support the daily operations of the front desk.

Ideal candidates have prior experience in general practice, are computer literate, and comfortable handling Medicare related tasks. 18–25 hours per week, with shifts between 8am and 6pm, Monday to Friday.