General Manager - Sales

Global Express; Bayside; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible work from home

Parental leave policy

Peer recognition awards

Upskilling and mentoring

Job summary

Team Global Express seeks a General Manager, Sales – NSW to lead our Commercial team and drive growth for New South Wales. This senior role will build strong customer partnerships, set strategic direction, and oversee a high-performing sales function across the state.

You will shape commercial strategies, identify opportunities, mentor teams and collaborate with stakeholders to deliver sustainable commercial outcomes and superior customer service.

Qualifications

• Experience in senior sales or commercial leadership roles.
• Ability to lead and motivate cross-functional teams.
• Strong communication and stakeholder management skills.
• Proven track record in growth, partnerships and customer outcomes.

Responsibilities

• Provide strategic direction to NSW sales to meet business objectives.
• Develop and implement sales strategies for growth and retention.
• Build relationships with key customers and stakeholders.
• Identify new opportunities and expand customer portfolios.
• Collaborate with other teams to deliver customer-focused solutions.
• Lead negotiations and drive business development initiatives.
• Monitor performance and use insights to improve processes.
• Lead sales planning, forecasting and performance management.
• Stay informed on market conditions and industry trends.
• Coach and develop team members to sustain high performance.
• Foster cross-functional collaboration and consistent customer focus.
• Drive continuous improvements across sales work practices.
• Represent Team Global Express professionally with customers and leaders.

Skills

Senior sales leadership

Team leadership

Stakeholder management

Strategic thinking

Negotiation

Education

Tertiary qualifications

Job description

Team Global Express is seeking a General Manager, Sales – NSW to join our Commercial team. This senior leadership role is responsible for driving business growth, strengthening customer relationships and leading a high-performing sales function across New South Wales. Working closely with internal stakeholders and customers, you will develop and execute commercial strategies that support business objectives, deliver value for customers and contribute to sustainable growth.

You will play a key role in identifying opportunities, building strong partnerships and ensuring the successful delivery of commercial outcomes. This role requires a strategic and collaborative leader who can motivate teams, foster strong stakeholder relationships and drive a culture focused on performance, customer service and continuous improvement.

Key responsibilities include:

• Lead the NSW Sales function, providing strategic direction, leadership and support to achieve business and commercial objectives.
• Develop and implement sales strategies that support customer growth, retention and new business opportunities.
• Build and maintain strong relationships with key customers and stakeholders, understanding their needs and identifying opportunities to strengthen partnerships.
• Identify and pursue new business opportunities, supporting the continued growth and development of the customer portfolio.
• Work collaboratively with teams across the broader business to develop solutions that meet customer requirements and deliver sustainable commercial outcomes.
• Provide commercial leadership across customer opportunities, negotiations and business development initiatives.
• Monitor sales and commercial performance, using insights and market information to identify opportunities and areas for improvement.
• Lead sales planning, forecasting and performance management activities to support business objectives.
• Develop and maintain a strong understanding of market conditions, customer expectations and industry trends to inform commercial strategies.
• Coach, develop and empower team members, building capability and supporting a high-performing and accountable sales culture.
• Foster collaboration across the business and ensure a consistent customer-focused approach to sales and commercial activities.
• Drive continuous improvement across sales processes, ways of working and customer engagement.
• Represent Team Global Express professionally with customers, industry stakeholders and internal leadership teams.

What you'll bring

• Demonstrated experience in a senior sales, commercial or business leadership role.
• Strong leadership skills with the ability to engage, develop and motivate teams.
• Excellent communication, negotiation, relationship-building and stakeholder management capabilities.
• Sound commercial acumen and the ability to identify and deliver growth opportunities.
• Strong strategic thinking and problem-solving skills.
• A customer-focused approach and a commitment to delivering positive outcomes.
• The ability to influence, collaborate and build effective working relationships across all levels of an organisation.
• Relevant experience within a commercial, logistics, transport, supply chain or related environment will be highly regarded.
• Relevant tertiary qualifications and significant experience in sales and senior management.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards

Upskilling, training, mentoring and more to support your career development journey

Fun and practical employee perks and discounts

Flexible work, including work from home

Inclusive parental leave policy that supports all parents & carers

Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.