General Manager, Medical Services

Qscan Radiology; Albion; On-site; AUD 230,000 - 350,000; Full time

Job summary

Qscan Radiology is seeking a General Manager, Medical Services to lead the doctor workforce strategy and oversee recruitment, remuneration and rostering across the group. You will translate strategic priorities into practical workforce solutions with data-driven decision making, driving performance and service delivery.

Working with the Chief Medical Officer and executive team, you will align workforce capability with current and future demand, while building strong relationships with medical

Qualifications

• Experience leading medical workforce functions or complex doctor workforce arrangements.
• Strong commercial and financial capability, including workforce cost management, forecasting and performance analysis.
• Knowledge of doctor remuneration models, including RVUs, and their operational impact.
• Experience in medical imaging, radiology or similar healthcare environment is highly regarded.
• Ability to translate workforce data into actionable insights for executive decision-making.

Responsibilities

• Lead the Group’s doctor workforce strategy aligned with growth and service demand.
• Oversee workforce planning, recruitment, retention, rostering and internal overflow across multi-site network.
• Drive commercial performance through remuneration analysis, budgeting and productivity improvement.
• Lead evaluation and governance of doctor remuneration models and contractual arrangements.
• Translate workforce and financial data into actionable insights for executive decisions.
• Build trusted relationships with doctors and align workforce needs with commercial objectives.
• Partner with the CMO and senior leaders to improve workforce effectiveness and operational performance.
• Lead a high-performing team with governance and continuous improvement.

Skills

Strategic leadership

Commercial acumen

Stakeholder management

Data-driven decision making

Doctor workforce management

Recruitment & rostering

Remuneration modelling

Cross-functional collaboration

Change management

Operational excellence

Education

Tertiary qualification in a clinical healthcare discipline

Job description

General Manager, Medical Services

Lead medical workforce strategy. Shape performance. Drive growth.

Are you a commercially minded healthcare leader who knows how to build strong relationships with medical professionals while delivering exceptional operational and business outcomes?

Qscan Group is seeking an accomplished General Manager, Medical Services to join our Senior Leadership Team and lead the strategy, performance and effectiveness of our doctor workforce across the Group.

Working closely with the Chief Medical Officer and executive leadership team, you will translate strategic priorities into practical workforce solutions, bringing together commercial insight, workforce planning, operational execution and strong stakeholder relationships.

About the role

You will provide strategic and operational leadership across the doctor workforce lifecycle, including recruitment, retention, remuneration, contractual arrangements, workforce planning and rostering. Using strong commercial insight and data-driven decision-making, you will ensure our workforce is aligned with business priorities and positioned to meet current and future service demand.

Key responsibilities include:

• Lead the Group’s doctor workforce strategy, aligned with business growth and service demand.


• Oversee workforce planning, recruitment, retention, rostering and internal overflow across our multi-site network.


• Drive commercial performance through workforce cost management, remuneration analysis, forecasting and productivity improvement.


• Lead the evaluation and governance of doctor remuneration models and contractual arrangements.


• Translate workforce and financial data into actionable insights to inform executive decision-making.


• Build trusted relationships with doctors, advocating for workforce needs while maintaining alignment with commercial objectives.


• Partner with the CMO, Operations, Finance and other senior leaders to improve workforce effectiveness and operational performance.


• Lead a high-performing team, strengthening accountability, governance and continuous improvement.

About you

You are a strategic healthcare leader who combines commercial acumen with strong stakeholder management and the ability to deliver outcomes in a complex, multi-site environment.

• Demonstrated experience leading medical workforce functions or complex doctor workforce arrangements.


• Strong commercial and financial capability, including workforce cost management, forecasting and performance analysis.


• Strong understanding of doctor remuneration and contractual models, including activity-based approaches such as relative value units (RVUs), and their operational and financial implications.


• Experience with doctor workforce supply and demand planning.


• Strong analytical skills and the ability to translate complex data into practical recommendations.


• Exceptional communication, negotiation and influencing skills, with the confidence to engage medical professionals and executive stakeholders.


• Proven leadership capability and experience driving change, operational improvement and team performance.


• Experience in medical imaging, radiology or a similar healthcare environment will be highly regarded.


• A tertiary qualification in a clinical healthcare discipline is desirable but not essential.

Why Qscan?

This is an opportunity to influence Group strategy, shape the future of our medical workforce and make a meaningful impact on workforce capability, operational performance and commercial outcomes across Qscan.

You will work closely with senior leaders and medical professionals to deliver initiatives that support our people, our business and the patients and referrers who rely on us.