General Manager, End-to-End Operations - Hybrid

Micador Group; Melbourne; Hybrid; AUD 170,000 - 190,000; Full time

Job summary

Micador Group in Cheltenham (Victoria) is seeking a General Manager – Operations to run the business from factory to customer, owning forecast, factories, freight and the 3PL, with a hands-on leadership approach.

You'll work in a fast-moving, seasonal environment; the role offers a market salary of 170k–190k plus super and a hybrid work setup with the option to work from home up to two days a week.

Qualifications

• Experience running offshore supply for an importer, wholesaler or consumer brand.
• Experience in a medium-sized business with broad ownership of end-to-end operations.
• Owned a forecast and managed consequences.
• Managed a 3PL relationship and/or in-house warehouse with carrier set.
• Led a team and driven performance improvements.
• Experience with change management and delivering results.
• Proficiency with modern tools and AI in operations.

Responsibilities

• Run operations end to end: factories, freight, 3PL and customers
• Demand planning, forecasting and purchasing with monthly supply/demand reviews
• Oversee offshore production and supplier performance; cost & landed cost
• Inbound freight, customs and container planning
• Manage 3PL contracts, KPIs, and storage; on-site every fortnight
• Oversee outbound carriers and delivery to national retail and B2B
• Uphold customer operations standards from order to delivery
• Maintain price lists and ERP price maintenance
• Coordinate sales and marketing calendar to ensure launches land on dates
• Lead and build the operations team

Skills

End-to-end operations

Forecasting & purchasing

Team leadership

Process improvement

Tools

Microsoft Dynamics Business Central

ERP systems

Job description

Micador Group in Cheltenham (Victoria) is seeking a General Manager – Operations to run the business from factory to customer, owning forecast, factories, freight and the 3PL, with a hands-on leadership approach.

You'll work in a fast-moving, seasonal environment; the role offers a market salary of 170k–190k plus super and a hybrid work setup with the option to work from home up to two days a week.