General Manager - Atura Blacktown

Atura Hotels; Sydney; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Dining discount

Movie tickets

Seasonal perks

Career growth

Parental leave

Job summary

Atura Blacktown is seeking a General Manager to lead hotel operations with hands-on visibility, ensuring smooth service during peak periods and delivering exceptional guest experiences.

You will drive revenue growth, manage budgets and forecasts, coach a high-performing team, and uphold our standards of guest care and safety across the property. This full-time role is based on-site in Sydney and offers rapid leadership opportunities.

Qualifications

• Experience as GM in full-service hotels.
• Strong budgeting, P&L, and forecasting capabilities.
• Proven ability to lead and develop teams.
• Skilled in optimizing revenue, occupancy and room rate.

Responsibilities

• Lead hotel operations as chief host with visibility.
• Grow revenue ahead of market focusing on rooms, occupancy and rates.
• Manage monthly budgets, P&L and forecasts with strong controls.
• Develop an engaged Elevate culture through coaching and retention of high-potential staff.
• Deliver exceptional guest service and respond to feedback from all platforms.
• Maximise the use of space to lift asset returns and guest experience.

Skills

Commercial thinking

Budgeting & forecasting

Team leadership

Decision making

Stakeholder management

Revenue growth strategy

Job description

General Manager - Atura Blacktown | Full-time

At Atura, we’re a people place: unconventional, social and full of energy. Our hotels are designed for connection, comfort and community. Whether you’re pouring drinks, sharing local tips or welcoming guests with a warm smile, you’ll be part of a team that’s Always Open to possibility. Join us and help create the kind of place people never want to leave.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there are no limits on where your career could take you.

Key Responsibilities:

• Lead the whole hotel operation as chief host, staying visible and approachable and ensuring smooth running during peak periods
• Grow revenue ahead of market, with a primary focus on rooms, occupancy and room rates
• Manage monthly budgets, Profit and Loss reports and forecasts, with tight cost control and strong internal controls over security, stock and finances
• Build a highly engaged ELEVATE culture through performance management, coaching and the development and retention of high potential team members
• Deliver exemplary customer service and act on guest feedback and reviews from all digital platforms and in person
• Maximise the use and presentation of the property’s physical space to lift asset returns and improve the guest experience

What You’ll Bring:

• Previous experience working as a GM in full-service hotels.
• Commercial thinking, with an understanding of sales strategy, customer acquisition, sales operations and sales leadership
• Awareness of competitor activity and market trends, and an eye for new revenue generating or cost saving initiatives
• Confidence in budgets, Profit and Loss reports and forecasts
• The ability to lead and supervise a team, setting clear direction, delegating fairly, coaching and recruiting high calibre team members
• Prompt, clear decision making, including tough choices and considered risks, with ownership of actions, projects and people
• Strong persuading and influencing skills, with the ability to build relationships with customers, owners, suppliers, team members, the local community and the EVT Group
• A commitment to role modelling our Code of Ethics and Business Conduct, policies and procedures, with a focus on risk mitigation and Work Health and Safety

How You Work:

• Hands-on and non-hierarchical: leads from the front.
• Growth mindset: learns, shares, and levels up others.
• Resilient and solutions-focused: stays calm, moves fast.

Perks from Day One:

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

• 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
• $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel and entertainment network.
• Paid parental leave; community and volunteering opportunities.

Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.