General Manager

Young Mindz; Brisbane; Hybrid; AUD 145,000 - 160,000; Full time

Benefits offered by this job

Salary package AUD 145k-160k

Senior Leadership role

Salary sacrifice with vehicle

Hybrid work model

Values-driven leadership

Job summary

Young Mindz in Brisbane, Australia is seeking a values-driven General Manager to lead our Service Delivery function and join the Senior Leadership Team. Reporting to the COO, you will foster accountability, culture and governance to ensure high-quality service delivery.

This full-time, hybrid role offers a salary package between AUD 145,000 and 160,000, with salary sacrifice options, including a motor vehicle, and the chance to shape outcomes for children, youth and families across South East

Qualifications

• 10+ years' experience leading teams in community services.
• 5+ years' experience as a Senior Leader in community services.
• Comprehensive knowledge of the NDIS, safeguarding principles and Child, Youth and Family Services.
• Demonstrated experience developing teams, procedures, reporting and training programs.
• NDIS Worker Screening Check and Working with Children Check.

Responsibilities

• Provide operational leadership and oversight for safe, effective, high-quality service delivery.
• Develop and implement our client care strategy in line with long-term organisational objectives.
• Lead service planning, change management and continuous improvement aligned with NDIS Practice Standards and Child, Youth and Family legislation.
• Drive outcomes through Senior Leadership authority and decision-making responsibility.
• Lead and steward our Service Delivery Department through collaborative performance coaching, training and capability uplift.

Skills

Leadership

Change management

Training & capability uplift

Governance

NDIS knowledge

Education

Graduate degree in Social Work / Psychology / Allied Health

Job description

At Young Mindz, we are a growing organisation committed to providing safe, stable and supportive environments through person-centred and trauma-informed care, creating positive outcomes for the individuals, youth, families and communities we support.

Guided by our values ofMeaningful Relationships, Open Communication, One Team, Service-Based Leadership and Innovation, we believe great outcomes start with great people.

Our team is passionate about building genuine relationships, working collaboratively and making a meaningful difference.

• Developed the Mindful Mentoring Program, a positive psychology program built with psychologists, mindfulness practitioners and school teachers with 100+ years' combined experience.
• Deliver supports through the NDIS and Child Safety, strengthening the care our participants receive.
• Combine holistic modalities, alongside clinical support frameworks for the best outcomes.
• Registered NDIS and IPS Youth Residential Care provider across South East Queensland.

About Young Mindz

At Young Mindz, we are a growing organisation committed to providing safe, stable and supportive environments through person-centred and trauma-informed care, creating positive outcomes for the individuals, youth, families and communities we support.

Guided by our values ofMeaningful Relationships, Open Communication, One Team, Service-Based Leadership and Innovation, we believe great outcomes start with great people.

Our team is passionate about building genuine relationships, working collaboratively and making a meaningful difference.

• Developed the Mindful Mentoring Program, a positive psychology program built with psychologists, mindfulness practitioners and school teachers with 100+ years' combined experience.
• Deliver supports through the NDIS and Child Safety, strengthening the care our participants receive.
• Combine holistic modalities, alongside clinical support frameworks for the best outcomes.
• Registered NDIS and IPS Youth Residential Care provider across South East Queensland.

About the Role

Reporting to the Chief Operating Officer, you'll work alongside the Executive Leadership Team to foster accountability, culture and governance.

• Provide operational leadership and oversight for safe, effective, high-quality service delivery.
• Develop and implement our client care strategy in line with long-term organisational objectives.
• Lead service planning, change management and continuous improvement aligned with NDIS Practice Standards and Child, Youth and Family legislation.
• Drive outcomes through Senior Leadership authority and decision-making responsibility.
• Lead and steward our Service Delivery Department through collaborative performance coaching, training and capability uplift.

What You'll Need

• Graduates degree in Social Work, Psychology, Allied Health or related field, and equivalent experience.
• 10+ years' experience leading teams in community services.
• 5+ years' experience as a Senior Leader in community services.
• Comprehensive knowledge of the NDIS, safeguarding principles and Child, Youth and Family Services.
• Demonstrated experience developing teams, procedures, reporting and training programs.
• NDIS Worker Screening Check and Working with Children Check.

Benefits & Flexibility

Lead our Service Delivery function as an experienced, values-driven General Manager.

• Salary package of $145,000 to $160,000
• Step into a new Senior Leadership role at Young Mindz and make it your own.
• Salary sacrifice, with the option to package a motor vehicle.
• Full-time, Monday to Friday hybrid role between home and our South East Queensland offices.
• Leadership accountable to our values: One Team, Open Communication, Real Relationships, Service-based Leadership and Innovation.

Young Mindz Culture

You are a capable, collaborative leader with a genuine commitment to putting people first, leading with a focus on quality care outcomes for the people we serve.

• Lead with purpose and create real, lasting change for children, young people, individuals and families.
• Build something special alongside passionate founders who live and breathe compassionate, quality care.
• Belong to a psychologically safe, inclusive team where trust, respect and open communication come first.
• Shape a bold, innovative culture where we grow together, drive continuous improvement of services and celebrate every win.

If you're a values-driven Senior Leader ready for your next big step, this is your moment. Join our Senior Leadership Team and take real ownership of outcomes, culture and our next stage of growth. Shape our services, build a growing team and make a lasting difference for our communities and the people we serve.