Senior Team Leader - SIL

Young Mindz; Mackay Regional; On-site; AUD 90,000 - 130,000; Full time

Job summary

Young Mindz is seeking an experienced Senior Team Leader – Supported Independent Living (SIL) to oversee daily residential operations and lead Youth Support Workers and Disability Support Workers. Reporting to the Senior Service Manager, this role focuses on trauma-informed, person-centred care for individuals with complex needs.

You will guide frontline teams, coordinate quality care and ensure consistent, safe living environments for youth and participants under SIL programs.

Qualifications

• Certificate IV in Community Services or related discipline with substantial experience.
• Experience in residential care, Child Safety, youth services, SIL or disability support.
• Proven ability to lead, supervise and develop Support Workers.
• Strong knowledge of trauma-informed care, safeguarding, positive behaviour support and risk management.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and coordinate daily residential and SIL operations, ensuring safe, consistent and high-quality service delivery.
• Supervise, coach and mentor Youth Support Workers and Disability Support Workers, building team capability and performance.
• Implement and monitor individual support plans, managing complex care needs while promoting safety and independence.
• Identify safeguarding concerns, incidents and service risks, collaborating with Case Managers to improve care outcomes.

Skills

Team leadership

Staff coaching

Residential care

Trauma-informed care

Safeguarding

Communication

Problem-solving

Education

Certificate IV in Community Services

Job description

At Young Mindz, we are a growing organisation committed to providing safe, stable and supportive environments through person-centred and trauma-informed care, creating positive outcomes for the individuals, youth, families and communities we support.

Guided by our values ofMeaningful Relationships, Open Communication, One Team, Service-Based Leadership and Innovation, we believe great outcomes start with great people.

Our team is passionate about building genuine relationships, working collaboratively and making a meaningful difference.

About Young Mindz

At Young Mindz, we are a growing organisation committed to providing safe, stable and supportive environments through person-centred and trauma-informed care, creating positive outcomes for the individuals, youth, families and communities we support.

Guided by our values ofMeaningful Relationships, Open Communication, One Team, Service-Based Leadership and Innovation, we believe great outcomes start with great people.

Our team is passionate about building genuine relationships, working collaboratively and making a meaningful difference.

About The Role

We are seeking an experienced and passionateSenior Team Leader – Supported Independent Living (SIL)to oversee day-to-day residential support services and provide leadership to our Youth Support Workers and Disability Support Workers.

Reporting to the Senior Service Manager, this is a hands-on leadership opportunity for someone with a strong background in residential care, Child Safety and/or disability services, who is committed to creating safe, stable and supportive living environments.

You'll play a key role in guiding frontline teams, coordinating quality care and ensuring children, young people and participants with complex needs receive consistent, trauma-informed and person-centred support.

You will:

• Lead and coordinatedaily residential and SIL operations, ensuring safe, consistent and high-quality service delivery.
• Supervise, coach and mentorYouth Support Workers and Disability Support Workers, building team capability, accountability and performance.
• Implement and monitorindividual support plans, managing complex care needs while promoting participant safety, wellbeing and independence.
• Identify and managesafeguarding concerns, incidents and service risks, collaborating with Case Managers and stakeholders to improve care outcomes.

What You'll Need

• Minimum Certificate IV in Community Services, Child and Youth Services or a related discipline, with substantial relevant experience or equivalent expertise.
• Demonstrated experience in residential care, Child Safety, youth services, SIL or disability support environments.
• Proven ability to lead, supervise and develop Support Workers, including supporting individuals with complex needs, challenging behaviours or high-intensity support requirements.
• Strong knowledge of trauma-informed care, safeguarding, positive behaviour support and risk management.
• Excellent communication, organisational and problem-solving skills, with the ability to make sound decisions, manage risks and escalation concerns appropriately.

Mandatory Requirements

• Current First Aid (HLTAID011) and CPR (HLTAID009).
• Working with Children Check and NDIS Worker Screening Check.
• NDIS Worker Orientation Module (Quality, Safety and You).
• Hope and Healing training certification.
• Certification in Restrictive Practices and Positive Behaviour Support Plans.
• Current unrestricted Australian driver's licence.

Advance Your Skill Set

Take the next step in your leadership career with Young Mindz, where you'll have the opportunity to strengthen your skills in residential care leadership, safeguarding and quality service delivery.

You will receive:

• The opportunity to take on a senior leadership role, guiding and developing a dedicated team of Youth Support Workers and Disability Support Workers.
• A supportive and collaborative workplace that values open communication, initiative and professional growth.
• Opportunities to contribute to service improvements, staff development and positive care outcomes.
• The opportunity to make a meaningful difference in the lives of vulnerable children, young people and individuals with disability.

Why Join Us?

If you're an experienced residential care or disability services professional who is passionate about child safety, supporting vulnerable people and developing capable, confident teams,we'd love to hear from you!