General Manager

Jackson People Solutions; Adelaide; On-site; AUD 180,000 - 260,000; Full time

Job summary

Wakefield Trucks, based at their Burton office in South Australia, seeks a General Manager to shape and execute strategic goals as the business grows. You will oversee Sales, Service and Parts, lead a high-performing team, maintain manufacturer relationships, and ensure exceptional customer experiences.

The role reports to the Managing Director and demands strong leadership, stakeholder engagement, and a growth mindset to drive profitability and performance.

Qualifications

• Experience driving sales growth within automotive dealerships.
• Proven leadership of high-performing teams across multiple functions.
• Strong understanding of dealership operations including sales, service and parts.

Responsibilities

• Lead the overall operations and performance of the dealership.
• Review and execute the company’s strategic vision and plan.
• Develop and mentor high-performing leaders and teams.
• Drive and develop efficient sales performance and customer satisfaction.
• Promote the dealership within the local community and market.
• Provide confident, hands-on leadership to build accountable teams.

Skills

Sales leadership

Dealership operations

Finance understanding

People leadership

Stakeholder engagement

Customer focus

Job description

Established in 1978, Wakefield Trucks has built a strong reputation for exceptional service and after-sales support. As the South Australian authorised agent for Western Star, MAN, and Dennis Eagle; Wakefield Trucks provide solutions to suit almost every transport application and offer the complete sales and after-sales support. Based at their Burton office, an outstanding new role as General Manager has arisen to shape and execute the company’s strategic goals as it enters an exciting new phase of business growth.

Reporting to the Managing Director, this is a senior leadership role responsible for the overall management, performance, and profitability of the dealership. You will provide strategic direction across Sales, Service, Parts while leading a high-performing team, maintaining manufacturer relationships, and ensuring outstanding customer experiences.

The Key Responsibilities are as follows:

• Lead the overall operations and performance of the dealership.
• Review and execute the company’s strategic vision and plan.
• Develop and mentor high-performing leaders and teams.
• Drive and develop efficient sales performance, operational excellence, and improving customer satisfaction.
• Identify opportunities through sales activity to grow the businesses and achieve targets.
• Deliver projects on budget, on schedule and to high quality and technical requirements.
• Cultivate strong relationships with stakeholders, clients, suppliers and industry partners.
• Promote the dealership within the local community and market.
• Provide confident, hands-on leadership, building high performing and accountable teams.

Key Requirements

• Successful track record within the automotive or a closely related sector in driving sales growth and leading and developing high performance cultures.
• Strong understanding of dealership operations across Sales, Service, Parts, and basic understanding of Finance.
• Hands-on leadership style, coupled with outstanding interpersonal skills with an ability for inspiring and motivating teams.
• Experience influencing stakeholders at all levels, from frontline staff through to Dealer Principals.
• A commitment to customer satisfaction, accountability, and continuous improvement.
• High levels of professional integrity, initiative and innovative thinking.
• An entrepreneurial growth mindset and a can-do attitude.
• A hands-on approach to the workplace.