General Hardware Sales

Dahlsens Building Centres Pty; Shire Of Broome; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Birthday paid day off

Free Employee Assistance Program (EAP)

Uniform provided

Cashback discounts on 400+ retailers

Team member discounts

Strong company culture and valued team

Job summary

Dahlsens Building Centres Pty is seeking a friendly, motivated Retail Assistant and Inventory Performance Coordinator (IPC) for our busy Broome store. You will blend customer support, product knowledge, merchandising and stock control to ensure traders and retail customers get what they need, when they need it.

This hands-on, all-rounder role requires the ability to work every second Saturday morning and offers opportunities to learn, grow, and contribute to a strong team culture in a

Qualifications

• Excellent customer service and a friendly approach.
• Strong safety awareness and team protection.
• Physically capable of lifting and handling goods.
• Sharp attention to detail and accuracy in tasks.
• Comfortable using computers and basic software.
• Excellent organisation to juggle priorities.

Responsibilities

• Assist customers with sales, orders and quotes, plus general enquiries.
• Engage with products and be willing to learn about stock.
• Learn on the job in a busy, fast-paced store environment.
• Keep stock flowing and support the team in delivering great service.
• Follow processes to minimise out-of-stocks and over-stocks in-branch.
• Support Purchasing and Marketing with planning and promotions.
• Build product knowledge through regular training with leading brands.

Skills

Customer service

Safety conscious

Physical fitness

Attention to detail

Computer skills

Organisational skills

Job description

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.
We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.
With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

We’re looking for a friendly, motivated person who enjoys helping customers and working as part of a team. We currently have a full-time opportunity available for a combined Retail Assistant and Inventory Performance Coordinator (IPC) at our busy Broome store.

It’s a hands-on, all-rounder role where you’ll mix customer support, product know-how, merchandising, and stock control -making sure our trade and retail customers can get what they need, when they need it.

This position requires the ability to work every second Saturday morning

RESPONSIBILITIES INCLUDE

If you have experience in hardware or the building industry, that’s a bonus — but a great attitude and willingness to learn are just as important.

• Helping customers with sales, orders and quotes plus general enquiries
• Working with products, or being keen to learn
• Learning on the job in a busy, fast-paced store environment
• Keeping stock flowing and the team set up for great customer service
• Following our processes to help reduce out-of-stocks and over-stocks in the branch
• Supporting the Purchasing and Marketing teams with planning and rolling out promotions
• Building your product knowledge through regular training with market-leading brands

QUALIFICATIONS & SKILLS

• Great customer service skills and a friendly approach
• A strong focus on safety and looking out for your team, customers and site visitors
• Physical fitness and the ability to safely lift and manually handle goods
• A sharp eye for detail and pride in getting things right
• Confident with computers and software
• Great organisation skills and the ability to juggle competing priorities

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.
• Your contribution is valued and celebrated; the company culture lives this.
• Work with a great bunch of friendly people who want to see you succeed.

The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include aPre-employment Medical Assessment&National Police&Right to Work checks.
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.