Gaming Tray Attendant - Casual

Chester-Hill-Rsl; Sydney; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Above award conditions

Integral member of Campsie RSL Group

Training & development opportunities

Employee benefits

Job summary

Campsie RSL Group of Clubs is seeking a Gaming Tray Attendant to deliver high-standard service on the gaming floor. You will provide tray service, assist with liquor, and maintain a clean, orderly environment while engaging with patrons in a friendly, professional manner.

Ideal candidates will hold a NSW RSA & RCG, possess strong English communication, and show flexibility to work days, nights, and weekends. Join a community-focused club in inner-west Sydney offering training and development.

Qualifications

• Current NSW Competency Card (RSA & RCG) required.
• Strong communication and interpersonal abilities essential.
• Excellent grooming and presentation expected.
• Ability to work a flexible roster including days, nights and weekends.
• Capable of standing and walking for extended periods.

Responsibilities

• Provide waiting duties for food and beverage in gaming area.
• Offer tray service for food and drinks.
• Assist with liquor dispensing and service where required.
• Keep gaming floor areas clean and tidy at all times.
• Perform cleaning in toilets, stations, terraces and walkways.
• Handle basic customer inquiries and assist patrons.
• Ensure chairs and stools are pushed in and orderly.
• Follow cash handling procedures.
• Adhere to workplace policies and safety practices.
• Collaborate as part of a team to serve patrons.

Skills

Communication skills

Interpersonal skills

Grooming

Flexible roster availability

Stamina to stand/walk 5 hours

English proficiency

Customer service

Teamwork

Education

School certificate (or equivalent)

NSW RSA & RCG competency card

Police Clearance

Food Handling certificate (Desirable)

Job description

GAMING TRAY ATTENDANT

Campsie RSL Group of Clubs is looking for Gaming Tray Attendantsto assist in delivering & maintaining our exceptional customer service standards

WHAT'S IN IT FOR YOU?

• Aboveawardconditions
• Become an integral member of the Campsie RSL Group of Clubs
• Join a progressive team focused on delivering friendly, professional customer service to our growing membership.
• Opportunities for Comprehensive training & ongoing development.
• Generous employeebenefits
• Sonder wellbeing and safety service

ABOUT US

Campsie RSL Group of Clubs has become one of the most successful & financially viable organisations in our Industry. We have a stable, progressive Board & Management Team who are focused on ensuring the long term future of the Club.

We are located in the heart of the culturally diverse Inner West of Sydney.

The Campsie RSL Group of Clubs has a proud tradition of looking after its members and guests alike. We also pride ourselves on being an integral part of the local community & provide ongoing support for numerous charities, schools, sporting groups and other not for profit organizations.

ABOUT THE ROLE

The Gaming Tray Attendant role provides all necessary services to customers in the gaming area in an efficient, diligent, and professional manner and according to our set standards.

In this role, you will:

• Undertake general waiting duties of both food and beverage services to all patrons.
• Provide tray service for food and beverages.
• Supplying, dispensing or mixing of liquor.
• Ensure that all areas of the gaming floor are kept clean, neat and tidy at all times including the general pickup of glasses, cups & plates.
• Perform cleaning duties in areas including but not limited to toilets, drink stations, smoking terrace, walkways and carpeted areas
• Handle general basic customer enquiries when required.
• Ensure that all chairs & gaming stools are pushed in and are in order at all times.
• Be required to follow cash handling procedures
• Adherence to workplace policies and procedures.
• To participate as part of a team providing services to patrons.
• Provide a safe and healthy work environment through the application of recognised occupational health and safety practices
• To perform all duties consistent with the vision, mission, values and policies of the club and statutory requirements.
• Other duties as requested by Management.

WHAT ARE WE LOOKING FOR?

Experience, skills & attributes (Essential):

• Current NSW Competency Card (RSA & RCG)
• School certificate (or equivalent)
• Well-developed communication and interpersonal skills
• Impeccable grooming
• Full availability to work a flexible roster, which includes days, nights and weekends
• Ability to work standing & walking for a minimum of 5 hours continuously.
• To adhere to club policies at all times.
• Ability to work independently and as part of a team.
• Good command of both written and spoken English.
• Excellent customer service skills.
• A current Police Clearance certificate.

Experience, skills & attributes (Desirable):

• Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace.
• Ability to show initiative and judgement in the workplace
• Ability to speak a second or multiple languages
• Current Certificate in Food Handling.
• Drivers Licence
• Reliable transport