Gaming Manager - Villawood Hotel

ALH Hotels; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Discount card

Retail discounts at group brands

Wellbeing support

Career growth within ALH Hotels

Job summary

ALH Hotels is seeking a Gaming Manager for Villawood Hotel to lead the gaming room, deliver exceptional service, and uphold compliance. The role emphasizes leadership, guest focus, and team mentorship in a busy hospitality gaming environment.

The position offers a base salary of $79,600 plus super, a bonus scheme, and access to group discounts and wellbeing benefits within the Endeavour Group network.

Qualifications

• Experience in gaming room management or supervisory roles.
• Knowledge of gaming compliance and safety requirements.
• RSA and RSG/RCG certification as per state requirements.

Responsibilities

• Know the regulars by name and make them feel at home.
• Work closely with the Publican to keep the room running smoothly and within all rules.
• Share gaming know-how and help the team be the best in the biz.
• Bring great service, positive energy and friendly smiles each shift.

Skills

Gaming management

People skills

Compliance knowledge

Job description

About The Role

Gaming Manager | Villawood Hotel

Base Salary $79,600 + Super + Bonus Scheme + Group Wide Discounts

We’re on the lookout for a Gaming Manager to help run our gaming room and keep it the friendly, welcoming spot our locals love.

Are you an experienced Gaming professional looking to take a step up into Gaming Management? The Villawood Hotel is on the hunt for a hungry, driven individual who is ready to take the lead and deliver exceptional service to our gaming patrons!

A Day In The Life Of a Gaming Manager

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
• You’ve learned from great managers and are ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the gaming room
• You understand compliance and safe gaming inside out
• You’ve got a current RSA and RSG/RCG as per state requirements

If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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