Gaming Manager | Gold Coast & Beenleigh Venues

Australian Venue Co.; Logan City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts across 260+ venues

Career development opportunities

Competitive salary + super

Job summary

Australian Venue Co. is seeking an experienced Gaming Manager to oversee gaming operations at venues in south-east Queensland. You will lead daily gaming activities, drive revenue, and work with venue leadership to meet KPIs and deliver exceptional guest experiences.

The role requires Queensland RSA/RSG, RMLV/Approved Manager, and a Gaming Nominee licence or eligibility, with flexibility for evenings and weekends. If you’re ready to own gaming operations and advance your career, apply now.

Qualifications

• As Gaming Manager, you will lead gaming operations and ensure strong commercial performance.
• Experience in supervising gaming teams and driving KPI improvement.
• Solid knowledge of Queensland gaming compliance and responsible gambling requirements.

Responsibilities

• Lead daily gaming operations and maintain a strong floor presence.
• Drive gaming revenue, performance and KPIs.
• Review results and identify opportunities to improve performance.
• Support gaming promotions and customer engagement initiatives.
• Ensure compliance with Queensland gaming legislation and responsible gambling.
• Maintain harm-minimisation and self-exclusion procedures.
• Manage audits, cash controls and reporting.
• Recruit, train, coach and develop gaming team members.
• Work with Venue Manager and leadership team.
• Deliver a welcoming and responsible guest experience.

Skills

Gaming management

Leadership

KPIs

Customer service

Compliance

Education

Queensland RSA certificate

Queensland RSG certificate

RMLV

Approved Manager approval

Gaming Nominee licence (or eligible)

Job description

Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Southeast Queensland.We currently have opportunities at:Runaway Bay Tavern | Hope Island Tavern | Burleigh Town Hotel | Beenleigh TavernAs Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.What’s on offer?Competitive salary + SuperDiscounts across 260+ venues in Australia and New ZealandGenuine investment in your development and career progressionThe opportunity to take ownership of gaming operations within an established venueSupport from experienced venue and operational leadership teamsAbout the roleAs Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.Your responsibilities will include:Leading daily gaming operations and maintaining a strong floor presenceDriving gaming revenue, performance and agreed KPIsReviewing results and identifying opportunities to improve performanceSupporting gaming promotions and customer engagement initiativesEnsuring compliance with Queensland gaming legislation and responsible gambling requirementsMaintaining harm-minimisation and self-exclusion proceduresManaging operational audits, cash controls and reportingRecruiting, training, coaching and developing gaming team membersWorking closely with the Venue Manager and broader leadership teamDelivering a welcoming and responsible experience for every guestAbout youYou’ll ideally bring:Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team memberStrong commercial understanding of gaming performance and KPIsSound knowledge of Queensland gaming compliance and responsible gambling requirementsProven ability to lead, coach and develop a teamStrong communication, organisation and customer-service skillsA hands-on leadership styleFlexibility to work peak trading periods, including evenings and weekendsCurrent Queensland RSA and RSG certificatesCurrent RMLV and Approved Manager approval, or willingness to obtain themA current Gaming Nominee licence, or eligibility and willingness to obtain itCustomer Liaison Officer experience is desirable but not essentialIf you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.Apply now and let us know which venue or location you would be interested in.Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.