Gaming Floor Lead — Energetic Attendant (Free Parking)

Sonnel Hospitality group; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free staff parking on site

Employee discounted meals

Job summary

Sonnel Hospitality Group is seeking an experienced Gaming Attendant for Crossroads Hotel to join our premier Sydney-area venues and deliver outstanding guest experiences on the gaming floor.

You will manage customer interactions, adhere to licensing requirements, handle cash, and maintain the gaming area’s cleanliness and safety. A TAB/Keno background and flexibility with shifts are highly valued; a police check may be required.

Qualifications

• 1–2 years’ experience working in Gaming in hospitality/pubs and clubs.
• TAB certified (valid TAB compliance and TAB basics certificates)
• Strong customer service skills with a fun, outgoing personality.

Responsibilities

• Greeting and serving customers in a friendly and professional manner.
• Adhering to licensing laws and regulations.
• Collaborating with the hospitality team to ensure a positive customer experience.
• Delivering outstanding customer service at all times.
• Performing basic maintenance and service on poker machines.
• Handling cash transactions accurately and responsibly.
• Responding to guest enquiries and resolving issues on the gaming floor.
• Maintaining cleanliness and hygiene across the venue.

Skills

Customer service

Flexible availability

TAB compliance

Job description

Sonnel Hospitality Group is seeking an experienced Gaming Attendant for Crossroads Hotel to join our premier Sydney-area venues and deliver outstanding guest experiences on the gaming floor.

You will manage customer interactions, adhere to licensing requirements, handle cash, and maintain the gaming area’s cleanliness and safety. A TAB/Keno background and flexibility with shifts are highly valued; a police check may be required.