Gaming Attendant (Casual - Night Shift)

Melton Entertainment Park; Melton; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Free onsite car parking

Staff discounts

Training and career development

Job summary

Melton Entertainment Park, a seven-day entertainment venue in Melton, seeks staff to support gaming operations and customer service. You will be part of a dynamic team ensuring compliance with gaming and liquor regulations and maintaining high standards of service.

The role involves rotating night shifts, strong teamwork, and a commitment to professional appearance and safety policies. Training and career development opportunities are provided.

Qualifications

• Previous experience in a Gaming Room is highly regarded.
• Understanding of VGCCC (Victorian Gambling and Casino Control Check) and Liquor control Victoria compliance.
• Must have RSA/RSG and Gaming licence.

Responsibilities

• Organising and managing work tasks according to schedule or set priorities.
• Adhering to Melton Entertainment Park values, policies, and procedures such as Occupational Health & Safety, food, and hygiene standards, maintaining a professional appearance.
• Participating in performance reviews according to Melton Entertainment Park policy.
• Self-directed learning and development as well as undertaking any required training.
• Identify opportunities for continuous improvement in work processes and procedures and adapt to change in workplace practices.
• Perform any other duty that may reasonably be regarded as relevant to the job as directed by management.
• Deliver excellent customer service by demonstrating Melton Entertainment Park customer service standards.
• Build effective work relationships; cooperate with team members and support Melton Entertainment Park’s commitment to a harassment-free workplace.

Skills

Gaming room exp

VGCCC compliance

RSA/RSG license

Job description

We are the home of harness racing in Victoria.

We are a seven day a week entertainment venue with a range of racing and non-racing offerings including dining facilities, large function & conference rooms, 41 room four-star hotel, busy gaming lounge and sports bar & TAB.

We are committed to providing high standards of excellence in racing, hospitality and customer service with a passion for providing our customers with a great experience.

OUR VALUES

Purpose:Act with clear intent, consistency, and alignment to coreobjectives.

Respect:Extend it unconditionally; earn it through integrity and accountability.

Innovate:Strive for meaningful progress through thoughtful, transformative change.

Deliver:Fulfill every commitment with reliability, precision, and excellence.

Empathy:Seekto understand others by thoughtfully considering their perspectives and experiences.

KEY POSITION RESPONSIBILITIES

Operations Performance

Organising and managing work tasks according to schedule or set priorities.

Adhering toMelton EntertainmentPark values, policies, and procedures such as Occupational Health & Safety, food, and hygiene standards,maintaininga professional appearance etc

Participating in performance reviews according toMelton EntertainmentPark policy

Self-directed learning and development as well as undertaking any required training.

identifyopportunities for continuous improvement in work processes and procedures and adapt to change in workplace practices.

Perform any other duty that may bereasonably regardedas relevant to the job as directed by management.

Team Contribution

Deliver excellent customer service bydemonstratingMelton EntertainmentPark customer service and performance standards applicable to the relevant work area.

Sound working knowledge of products, services, activities, and promotions offered byMelton EntertainmentPark.

Build effective work relationships.Work cooperatively with team members,assistothers, contribute to teamperformanceanddemonstratesupport forMelton EntertainmentPark’s commitment to a harassment free workplace.

Customer Service

Deliver excellent customer service bydemonstratingMelton EntertainmentPark customer service and performance standards applicable to the relevant work area.

Sound working knowledge of products, services, activities, and promotions offered byMelton EntertainmentPark.

QUALIFICATIONS AND EXPERIENCE

• Previous experience working in a Gaming Room is highly regarded.
• Understanding of VGCCC (Victorian Gambling and Casino Control Check)and Liquor control Victoria compliance and procedures.
• Must have RSA/RSG andGaminglicence

SKILL AND ATTRIBUTES

Highly focused attitude towards customer service

Effective team player

Friendly nature

High levelof personal grooming and hygiene standards

Able to cope with the rigours of shift work

AVAILABILITY

Must be available to work a rotating roster ofnight shifts finishing at either 1am or 3 am.

In return excellent benefits are on offer including competitive salary, free onsite car parking, staff discounts, training and career development.

Melton Entertainment Park are an Equal Opportunity and Child Safe employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. We are dedicated to attracting and retaining people from a diverse background, including but not limited to, those identifying as LGBTIQ, Aboriginal and Torres Strait Islander, people from cultural and linguistically diverse (CALD) backgrounds, and people with a disability.