Gaming Analyst

Blacktown Workers Club Group

Sydney

On-site

AUD 55,000 - 83,000

Part time

4 days ago

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Job summary

Blacktown Workers Club Group is seeking an experienced Gaming Analyst to join our Gaming Team on a part-time basis. The role focuses on reconciliations, reporting, cashflow analysis and investigating gaming discrepancies to ensure accurate operations.

The ideal candidate will have strong numerical skills, be detail‑oriented and able to collaborate with Gaming, Finance and operations to deliver timely insights and robust reporting across the business.

Qualifications

Minimum 2 years' experience in gaming within a licensed club or casino environment.
Minimum 2 years' experience in a Gaming Analyst or similar gaming reporting role.
Strong numerical, analytical and problem-solving skills.
High level of accuracy and attention to detail.
Experience working with gaming systems and data.
Ability to investigate discrepancies and identify variances.
Strong communication with Gaming, Finance and operational teams.
Time management and ability to meet reporting deadlines.
NSW RSA and RCG competencies (advantageous).

Responsibilities

Complete daily, weekly, monthly and quarterly accounting and reconciliation of gaming related items.
Prepare and distribute daily, weekly, monthly and quarterly EGM reports to stakeholders.
Maintain and administer the IGT CLUB Gaming System and other systems as required.
Complete cashless and MAG card reporting, investigations and adjustments.
Investigate gaming discrepancies and ensure follow-up actions are completed.
Liaise with Finance to ensure gaming reports balance with reconciliations.
Support Gaming Team with system queries and issues.
Respond to customer gaming-related complaints and disputes.
Prepare ad hoc gaming reports and analyses; identify trends for operational decisions.

Skills

Gaming experience

Gaming analytics

Numerical skills

Attention to detail

Gaming systems

Investigation skills

Communication

Time management

RSA competency

RCG competency

RCG advanced

Tools

IGT CLUB Gaming System

Cashless/MAG card systems

Gaming reporting systems

Web-based gaming platforms

Job description

Blacktown NSW 2148

About Workers Group

Workers Group is a leading hospitality and entertainment group, operating venues that bring together dining, entertainment, events, sport and community.

We are looking for an experienced and analytical Gaming Analyst to join our Gaming Team and play an important role in supporting the accuracy and performance of our gaming operations.

The Role

This is a part-time position working approx. 20 hours per week across 5 days, with flexibility required across days, including weekends.

As Gaming Analyst, you will be responsible for gaming reconciliations, reporting, cashflow analysis, system administration and investigating gaming discrepancies. You will work closely with the Gaming and Finance teams to ensure accurate reporting and effective gaming operations.

Key Responsibilities

Complete daily, weekly, monthly and quarterly accounting and reconciliation of:

Machine meter variances
Payouts and tickets
Note clearances
Cashless clearances
Gaming links
Perform daily, weekly and monthly gaming cashflow analysis and variance checks.
Complete and distribute daily, weekly, monthly and quarterly EGM reports to key stakeholders.
Maintain and administer the IGT CLUB Gaming System and other web-based gaming systems as required.
Complete cashless and MAG card reporting, including checks, investigations and adjustments.
Investigate gaming discrepancies and ensure appropriate adjustments and follow-up actions are completed.
Liaise with the Finance Department to ensure gaming reports and financial reconciliations balance accurately.
Assist Gaming Team members and managers with gaming system queries and issues.
Investigate and respond to customer gaming-related complaints and disputes.
Prepare ad hoc gaming reports and analysis as requested.
Identify trends, variances and issues within gaming data and provide meaningful information to support operational decision-making.
Maintain accurate records and documentation in accordance with club procedures and regulatory requirements.
Support the Gaming Team with other reporting and analytical requirements as required.

Essential Skills & Experience

To be successful in this role, you will have:

Minimum 2 years' experience working in gaming within a registered licensed club or casino environment.
Minimum 2 years' experience in a Gaming Analyst or similar gaming reporting role.
Strong understanding of gaming operations, EGM reporting and gaming reconciliations.
Strong numerical, analytical and problem-solving skills.
High level of accuracy and attention to detail.
Experience working with gaming systems and data.
Ability to investigate discrepancies and identify the cause of variances.
Strong communication skills and the ability to work effectively with Gaming, Finance and operational teams.
Ability to work independently, manage competing priorities and meet reporting deadlines.
Full Australian working rights
NSW RSA competency
NSW RCG competency
NSW Advance RCG competency - desirable

Desirable Experience

Experience with the following systems will be highly regarded:

IGT CLUB Gaming System
Cashless/MAG card systems
Gaming reporting and data-analysis systems
Other web-based gaming platforms
What are we looking for

We're looking for someone who enjoys working with data, numbers and gaming operations and can turn complex information into clear, meaningful insights.

You will be a highly organised and analytical person who takes pride in accuracy, enjoys investigating discrepancies and can confidently work with both operational and financial information.

Your ability to identify trends, understand gaming performance and provide accurate information to key stakeholders will be an important part of your success in this role.

Why Join Workers Group?