FX/CFD Business Development Manager

StoneX Group Inc.; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

StoneX Group Inc. in Sydney is seeking a motivated sales professional to join the client-facing team. The role focuses on business development, onboarding new clients, and expanding trading activity within CFDs and FX.

You will work with the Client Facing, Dealing, Marketing, and Global Payment teams to deliver exceptional service to a growing client base. Experience in CFDs/FX is preferred but not essential; new graduates will be considered.

Qualifications

• Proven track record in B2C/B2B sales and business development.
• Strong communication and relationship-building skills.
• Ability to learn complex products quickly.
• Proactive, KPI-driven with target achievement.
• Proficient in Word, Excel, and Outlook.

Responsibilities

• Develop and initiate business development strategies to grow the retail and wholesale client base.
• Represent StoneX at seminars, events, and client meetings.
• Maintain an accurate, high-integrity sales pipeline and forecast.
• Support onboarding and ongoing client inquiries via phone, email, and chat.
• Collaborate with cross-functional teams including Dealing, Marketing and Research.

Skills

Sales

Business development

Communication

CRM systems

MS Office

Job description

Overview

Class: Full-time
Legal Entity: StoneX Financial Pty. Ltd.
Reports to: Head of Retail, Australia

Company Overview: Connecting clients to markets – and talent to opportunity.
With 5,4 0 0 + employees and over 80,000 institutional, commercial, and payment s clients, we operate from more than 8 0 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Responsibilities

Job purpose

Due to ongoing growth, we’re searching for a motivated, hungry and passionate individual to join our team. Experience in CFDs and FX is preferable but not essential (new graduates will be considered). As a critical part of our customer experience team, you will act as a trusted advisor to our new clients working in collaboration with our Client facing, Dealing, Marketing, Research and Global payment team.

Primary duties will include

Business Development

• Develop and initiate the business development strategy to grow the retail, sophisticated investor and Wholesale Investor trading volumes for different client bases.
• Proactively enhance business through client referrals, networking, workshops/seminars, and industry contacts.
• Provide seminars and attend sales events for premium clients/prospects as required. This might include creating appropriate material in conjunction with education and marketing.
• Work with the rest of the client-facing team to input and help drive the acquisition, retention and increased trading activity for all clients.

Sales process, planning, execution

• Actively leverages sales process to increase conversion rate, decrease sales cycle, and improve deal win rate
• Maintains an accurate pipeline and funnel with high integrity
• Maintains a set of personal goals and metrics, tracking progress against those
• Maintains a calendar blocking, scheduling time to maximize productivity and effectiveness

General Duties

• Being part of a team based in Sydney dedicated to handling all aspects of the customer onboarding experience
• Facilitate the outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers
• Handle incoming sales inquiries and client issues via phone, email and live, interactive chats
• No cold calling is involved, the job is heavily centered on engaging warm leads via outbound call campaigns, and the vast majority of the day will be spent speaking to clients over the phone in a fast-paced workplace environment
• Provide support for existing customers with all aspects of the trading experience- funding their account, education, etc.
• Encourage and support referrals from existing clients

Qualifications

To land this role you will need:

• Proven track record in B2C/B2B sales and business development
• Passionate about sales and delivering the highest possible service to customers
• Creative problem solver, professional, honest and a good team player
• Can learn complex products quickly
• Have computer literacy in Microsoft Word, Excel, and Outlook
• Proactive, KPI-driven representative, able to manage your client base but driven to source new relationships on your own accord
• Self-motivated that likes working toward targets
• Excellent communication skills, strong attention to detail and a "service" mindset to support our customers in the demanding, real-time environment of active trading
• Commitment to continuous improvement

Notice to Recruitment Agencies

Please be advised that any résumé or CV submitted to us without: (i) prior onboarding with StoneX as an approved recruitment partner; and (ii) prior written authorization/instruction from StoneX’s Talent Acquisition Team, will be treated as an unsolicited and unapproved submission.
We may, at our discretion, review and consider such candidates; however, no placement fee, referral fee, or any other form of compensation will be payable to the submitting agency if the candidate is subsequently hired, and regardless of the agency’s involvement.
Submission of a résumé/CV in these circumstances will be deemed acceptance of these terms and these terms supersede any the agency seeks to impose on StoneX.