Future Students Manager

Alphacrucis University College; Parramatta; On-site; AUD 120,000 - 160,000; Full time

Job summary

A leading Christian higher education provider in New South Wales seeks a talented recruitment leader to manage a B2C sales team focused on student engagement. This role is pivotal in driving conversion rates and aligning departmental efforts across marketing, recruitment, and campus leaders. Candidates with strong sales leadership experience, data analysis skills, and a commitment to Christian values are encouraged to apply for this meaningful opportunity.

Qualifications

• Demonstrated experience in leading B2C sales teams.
• Proven track record of meeting revenue or conversion targets.
• Alignment with Christian values preferred.
• Strong CRM and pipeline management capability.
• Comfortable working with data, KPIs and performance metrics.
• Alignment with Christian values and a faith-based organisational context.

Responsibilities

• Lead and coach a team selling remotely.
• Drive accountability around conversion KPIs.
• Align with marketing on lead quality and engagement.
• Own the full lead-to-enrolment funnel.
• Align with marketing on lead quality and nurture strategy.

Skills

B2C sales leadership experience

Experience leading a remote team

Strong CRM and pipeline management

Data and KPI performance analysis

Data, KPIs & performance metrics

Christian values alignment

Job description

Alphacrucis University College is Australia’s largest Christian higher education provider, offering degrees in education, business, counselling, ministry, theology and more. We exist to equip Christian leaders to make a positive impact in the world.

About the Role

You will lead and coach a small team of Future Student Advisors (plus support staff) who engage prospective students via phone, video calls, emails and digital channels. Your mission:

• Improve conversion rates
• Strengthen pipeline management and CRM performance
• Align marketing, recruitment and faculty stakeholders
• Build a motivated, accountable, high-performance culture

This role combines Sales & Recruitment Leadership + Process Improvement & Optimisation.

Responsibilities

• Lead and coach a B2C sales/recruitment team selling remotely
• Run weekly performance reviews and skills development sessions
• Drive accountability around conversion KPIsImprove engagement, objection handling and closing capability
• Own the full lead-to-enrolment funnel
• Align with marketing on lead quality and nurture strategy

Cross-Functional Influence

• Work closely with Marketing, Faculty, and Campus leaders to improve the student journey and experience
• Input into course development and delivery to align with changing customer and competitive landscape
• Represent the organisation at events and industry engagements

Qualifications

• Demonstrated B2C sales leadership experience
• Experience leading a remote, phone-based, or call-centre style team
• Proven track record hitting team-based revenue or conversion targets
• Strong CRM and pipeline management capability
• Comfortable working with data, KPIs and performance metrics
• Alignment with Christian values and a faith-based organisational context

Required Skills

• Recruitment Manager
• Admissions Manager
• Business Development Manager
• Call Centre Manager
• Growth Manager

Preferred Skills

• Led a high-volume phone-based B2C sales team
• Improved conversion through coaching and process redesign
• Enjoyed building people, not just pipelines
• Wanted their work to contribute to something meaningful

Pay range and compensation package

This role may suit you if you are a:

• Recruitment Manager
• Admissions Manager
• Business Development Manager
• Call Centre Manager
• Growth Manager

Equal Opportunity Statement

If you’re ready to combine strong commercial leadership with genuine purpose, we’d love to hear from you. Apply via LinkedIn or contact us for a confidential discussion.