Future Student Advisor – Hybrid, Uncapped Commissions

Collarts; City of Melbourne; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work flexibility

Job summary

Collarts is seeking a Senior Future Student Advisor based in Melbourne or Sydney to guide prospective students from enquiry to enrolment. You’ll work within a dynamic Recruitment team, meeting trimester enrolment targets and driving engagements across campus and online channels.

The role emphasizes a consultative sales approach, strong relationship-building, and the ability to represent Collarts at Open Days and Career Expos.

Qualifications

• Proven experience in a sales role, preferably in education, call center or similar high-pressure environment.
• Demonstrated ability to meet individual and team KPI's and targets in a fast-paced environment.
• Strong interpersonal skills with a commitment to delivering exceptional customer service and building positive relationships with prospective students.
• Excellent communication skills, both written and verbal, with the ability to effectively present information and build rapport.
• Demonstrates a positive contribution to Collarts' culture by aligning with its core values and fostering a collaborative work environment.
• Ability to work autonomously and as part of a collaborative team in a dynamic environment.
• Ability to successfully obtain a Working with Children Check.
• CRM experience (e.g. Salesforce) is a bonus.

Responsibilities

• Achieve enrolment targets by managing recruitment pipelines across multiple channels (phone, email, text, online, and in person).
• Provide tailored course recommendations using a consultative sales approach to align with student needs and admission criteria.
• Organise and conduct auditions, interviews, campus tours, and information sessions to guide students through the application process.
• Represent Collarts at recruitment events, including Open Days and Career Expos, to promote the Collarts experience.
• Collaborate with internal teams to ensure a seamless and supportive student journey from enquiry to enrolment.
• Maintain accurate data in the CRM system, generate reports, and use performance dashboards to track progress.
• Contribute to continuous improvement by implementing innovative recruitment strategies and best practices.

Skills

Sales experience

KPI targets

Interpersonal skills

Communication skills

Autonomy

Working with Children Check

Tools

Salesforce

Job description

Collarts is seeking a Senior Future Student Advisor based in Melbourne or Sydney to guide prospective students from enquiry to enrolment. You’ll work within a dynamic Recruitment team, meeting trimester enrolment targets and driving engagements across campus and online channels.

The role emphasizes a consultative sales approach, strong relationship-building, and the ability to represent Collarts at Open Days and Career Expos.