Senior Future Student Advisors (Melbourne or Sydney based)

Collarts International; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work flexibility

Job summary

Collarts is seeking a Senior Future Student Advisor based in Melbourne or Sydney to guide prospective students from enquiry to enrolment. You’ll work within a dynamic Recruitment team, meeting trimester enrolment targets and driving engagements across campus and online channels.

The role emphasizes a consultative sales approach, strong relationship-building, and the ability to represent Collarts at Open Days and Career Expos.

Qualifications

• Proven experience in a sales role, preferably in education, call center or similar high-pressure environment.
• Demonstrated ability to meet individual and team KPI's and targets in a fast-paced environment.
• Strong interpersonal skills with a commitment to delivering exceptional customer service and building positive relationships with prospective students.
• Excellent communication skills, both written and verbal, with the ability to effectively present information and build rapport.
• Demonstrates a positive contribution to Collarts' culture by aligning with its core values and fostering a collaborative work environment.
• Ability to work autonomously and as part of a collaborative team in a dynamic environment.
• Ability to successfully obtain a Working with Children Check.
• CRM experience (e.g. Salesforce) is a bonus.

Responsibilities

• Achieve enrolment targets by managing recruitment pipelines across multiple channels (phone, email, text, online, and in person).
• Provide tailored course recommendations using a consultative sales approach to align with student needs and admission criteria.
• Organise and conduct auditions, interviews, campus tours, and information sessions to guide students through the application process.
• Represent Collarts at recruitment events, including Open Days and Career Expos, to promote the Collarts experience.
• Collaborate with internal teams to ensure a seamless and supportive student journey from enquiry to enrolment.
• Maintain accurate data in the CRM system, generate reports, and use performance dashboards to track progress.
• Contribute to continuous improvement by implementing innovative recruitment strategies and best practices.

Skills

Sales experience

KPI targets

Interpersonal skills

Communication skills

Autonomy

Working with Children Check

Tools

Salesforce

Job description

Senior Future Student Advisors (Melbourne or Sydney based)

Love talking to people and hitting goals? As a Senior Future Student Advisor at Collarts, you'll guide passionate students into life-changing courses, all while enjoying hybrid flexibility and uncapped commissions. We are proud to welcome a diverse range of learners to our VET and HE courses, and see difference as powerful. Our small classes and boutique campuses mean students are seen, known and cared for and we strive to provide an exceptional experience for students.

About us:

Collarts (and its predecessor, Ausmusic) began more than 30 years ago with just three programs, a handful of students, and a small team of passionate lecturers. Founded on music and audio – a proudly rock'n'roll start – we've grown into one of Australia's leading creative education providers.

Today, operating as Collarts, we teach more than 2,000 students from over 30 countries across four campuses and in 50 partner high schools. We offer 24 degree programs and 5 vocational certificates, and are ranked Australia #1 Creative Arts Course Provider according to the 2025 Quality Indicators for Learning and Teaching (QILT) national surveys. Our community includes ARIA Award winners, renowned actors and playwrights, leading film directors, DOLBY Atmos practitioners, and some of Australia's most respected educators and creative industry professionals.

In 2024, we launched our new strategic plan, Creativity on Purpose: a bold roadmap focused on reach, engagement, sustainability, and quality.

Looking ahead, we're expanding our reach into new markets, developing industry-led postgraduate education, and investing in world-class online and on-campus experiences. With a national reputation for excellence and innovation, Collarts continues to champion creativity with purpose: equipping students, graduates and staff to thrive in a rapidly changing world. Join us as we shape the future of creative education in Australia.

The role:

We're looking for enthusiastic and results-driven Senior Future Student Advisors to help shape the journeys of the next generation of creatives. You'll join a dynamic and supportive Recruitment team, guiding prospective students from initial enquiry through to enrolment across our unique and industry-led courses. You'll work toward meeting trimester enrolment targets, actively participating in sales activities including phone outreach and on-campus events to drive student enrolments.

As a member of our Recruitment team, you will embody our values of Curiosity, Kindness, Connection, Courage and Mastery in everything that you do and be responsible for:

• Achieve enrolment targets by managing recruitment pipelines and engaging prospective students across multiple channels (phone, email, text, online, and face-to-face).
• Provide tailored course recommendations using a consultative sales approach to align with student needs and admission criteria.
• Organise and conduct auditions, interviews, campus tours, and information sessions to guide students through the application process.
• Represent Collarts at recruitment events, including Open Days and Career Expos, to promote the Collarts experience and foster community engagement.
• Collaborate with internal teams to ensure a seamless and supportive student journey from enquiry to enrolment.
• Maintain accurate data in the CRM system, generate reports, and use performance dashboards to track progress and identify opportunities for improvement.
• Contribute to continuous improvement by implementing innovative recruitment strategies and best practices.

We have three opportunities available; a position based at the Wellington Street campus in Collingwood, another at Waterloo Campus in Sydney and a parental leave fixed term position that can be based at either campus. All roles have some ability to work from home. This is a great opportunity to join a dedicated and supportive team, enriching the lives of our students.

We are looking for someone who has:

• Proven experience in a sales role, preferably in the education, call center or similar high-pressure environment.
• Demonstrated ability to meet individual and team Key Performance Indicators (KPI's) (Such as conversion, speed to outreach, process adherence, attrition as KPI examples) and targets in a fast-paced, target-driven environment.
• Strong interpersonal skills with a commitment to delivering exceptional customer service and building positive relationships with prospective students.
• Excellent communication skills, both written and verbal, with the ability to effectively present information and build rapport.
• Demonstrates a positive contribution to Collarts' culture by aligning with its core values and fostering a collaborative work environment.
• Ability to work autonomously and as part of a collaborative team in a dynamic environment.
• Ability to successfully obtain a Working with Children Check

It's a bonus if you have:

• Proven experience in using CRM systems (e.g. Salesforce) to manage data and drive recruitment outcomes.
• High initiative and excellent problem-solving skills.
• Ability to quickly understand and articulate new processes and technologies.
• Possess High level of organisation, time management and multi-tasking skills.
• Passionate interest in the creative arts industry.

Advertising closes: 5pm AEST Monday 5th October 2026

You must have the legal right to live and work in Australia to apply for this role.

At Collarts we are committed to a workplace that celebrates the rich heritage and contributions of our First Nations peoples. We encourage and welcome applications from our First Nations individuals, recognising the unique skills, perspectives, and knowledge they bring to our team. Join us on our journey toward a more inclusive future!