Future-State Controls Lead — Risk & Automation

Bupa; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Viva wellbeing program

Flexible working

Equal opportunity employer

Job summary

Bupa seeks a Senior Process, Risk & Controls Manager to lead the design and embedding of a future-state control environment across operations. You will partner across risk, technology, architecture and claims integrity to shift from manual to automated controls, strengthening compliance and resilience for members.

In this 12-month opportunity based in Melbourne or Adelaide, you’ll drive the control automation roadmap, ensure design principles are followed, and deliver measurable reductions in

Qualifications

• Extensive experience in operational risk, controls or governance within large transformation environments.
• Proven design and embedding of future-state operational control environments with automated controls.
• Strong understanding of risk-based governance and control frameworks.
• Experience partnering with technology, architecture and business stakeholders to drive outcomes.
• Knowledge of APRA standards a plus and ability to translate into design.

Responsibilities

• Lead end-to-end control design across future-state processes in capability modernisation.
• Embed control-by-design principles into operating models and process redesign.
• Drive AI-enabled and data-driven monitoring to identify emerging risks.
• Develop and govern automated control requirements for system configurations.
• Provide risk and control leadership across program workstreams and governance forums.
• Partner with Technology, Architecture and Delivery to embed automated controls into workflows.

Skills

Operational risk

Controls design

GRC governance

Stakeholder management

Automation awareness

Education

Bachelor's degree in related field

Tertiary qualification in Risk/IT governance

Tools

BPMN

Data analytics tools

Cloud platforms

Job description

Bupa seeks a Senior Process, Risk & Controls Manager to lead the design and embedding of a future-state control environment across operations. You will partner across risk, technology, architecture and claims integrity to shift from manual to automated controls, strengthening compliance and resilience for members.

In this 12-month opportunity based in Melbourne or Adelaide, you’ll drive the control automation roadmap, ensure design principles are followed, and deliver measurable reductions in